Retail Stores Manager

Retail Stores Manager

Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team, provide excellent customer service, and drive sales in a new store.
  • Company: Join a well-loved premium accessories brand with a strong reputation.
  • Benefits: Enjoy a quarterly bonus and 6 weeks holiday entitlement.
  • Why this job: Be part of an exciting new venture and inspire a great team.
  • Qualifications: Previous retail management experience and a strong track record in customer service required.
  • Other info: This role offers the chance to shape a new store's success.

The predicted salary is between 28800 - 42000 £ per year.

An exciting opportunity has come up to join a well-loved premium accessories brand in a brand new store for the business! This retailer is looking for a passionate and experienced store manager with premium experience to come in; lead and inspire a great team.

As a store manager you will be providing excellent customer service, and have good product knowledge. You will inspire and train the team on customer service, driving KPIs and ensuring the store is visibly strong to increase sales.

They are looking for someone with previous retail management experience, who has a strong track record with good service and team management experience. You will be able to communicate efficiently, and be able to engage and motivate a team.

This is a great role, that has a quarterly bonus plus 6 weeks holiday entitlement. You will be part of an exciting new venture for the business!

Retail Stores Manager employer: Fashion & Retail Personnel Ltd

Join a dynamic and innovative premium accessories brand as a Retail Stores Manager, where you will be part of an exciting new store launch. Our company prides itself on fostering a supportive work culture that values employee growth, offering comprehensive training and development opportunities alongside a competitive quarterly bonus and generous holiday entitlement. With a focus on excellent customer service and team collaboration, this role provides a unique chance to lead a passionate team in a vibrant retail environment.
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Contact Detail:

Fashion & Retail Personnel Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Stores Manager

✨Tip Number 1

Research the brand thoroughly before your interview. Understand their values, product range, and customer service philosophy. This will help you demonstrate your passion for the brand and show how your experience aligns with their goals.

✨Tip Number 2

Prepare specific examples from your previous retail management roles that highlight your ability to lead a team and drive sales. Use metrics where possible to showcase your success in achieving KPIs and improving customer satisfaction.

✨Tip Number 3

Think about how you can inspire and motivate your team. Be ready to discuss your leadership style and how you plan to train your team on customer service excellence. This will show that you are proactive and focused on team development.

✨Tip Number 4

Network with current or former employees of the brand if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.

We think you need these skills to ace Retail Stores Manager

Retail Management Experience
Customer Service Excellence
Team Leadership
Sales Strategy Development
Key Performance Indicator (KPI) Management
Product Knowledge
Training and Development Skills
Effective Communication
Motivational Skills
Visual Merchandising
Conflict Resolution
Inventory Management
Analytical Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in premium environments. Emphasise your achievements in customer service and team leadership to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of premium customer service. Mention specific examples of how you've inspired teams and driven KPIs in previous roles.

Showcase Product Knowledge: In your application, demonstrate your knowledge of the brand's products and how you can leverage this to enhance customer experience. This will show your genuine interest in the role and the company.

Highlight Team Management Skills: Discuss your experience in training and motivating teams. Provide examples of how you've successfully managed a team in a retail setting, focusing on your communication skills and ability to engage others.

How to prepare for a job interview at Fashion & Retail Personnel Ltd

✨Showcase Your Leadership Skills

As a Retail Stores Manager, you'll need to lead and inspire your team. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your ability to motivate and engage staff.

✨Demonstrate Product Knowledge

Familiarise yourself with the brand's products before the interview. Being able to discuss their premium accessories knowledgeably will show your passion for the brand and your commitment to providing excellent customer service.

✨Prepare for KPI Discussions

Understand key performance indicators relevant to retail management. Be ready to discuss how you've driven KPIs in previous roles and what strategies you would implement to ensure the store meets its targets.

✨Engage with Customer Service Scenarios

Expect questions about handling customer service challenges. Prepare scenarios where you've turned a negative customer experience into a positive one, showcasing your problem-solving skills and dedication to customer satisfaction.

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