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- Tasks: Support e-commerce site management and assist with online order processing.
- Company: Globally recognised luxury retailer with a strong digital presence.
- Benefits: Competitive salary, hands-on experience, and insight into global digital retail.
- Why this job: Gain valuable experience in luxury e-commerce during a peak trading period.
- Qualifications: Experience in e-commerce or retail, strong attention to detail, and team player.
- Other info: Dynamic environment with opportunities for learning and growth.
The predicted salary is between 24000 - 36000 £ per year.
Location: London (Hybrid)
Contract: Temporary (2 months, with potential extension)
Start Date: ASAP
Salary: Competitive, based on experience
About Us: My client are a globally recognised luxury retailer known for its commitment to exceptional craftsmanship, timeless design, and outstanding customer experience. With a strong digital presence and a loyal international customer base, they pride themselves on delivering luxury at every touchpoint – both in-store and online. They are currently seeking a proactive, detail-oriented Temporary E-Retail Assistant to support the digital team during a peak trading period. This is an exciting opportunity to gain hands-on experience in luxury e-commerce within a fast-paced, customer-focused environment.
Key Responsibilities:
- Support the day-to-day management of the e-commerce site, ensuring products are accurately listed with correct imagery, pricing, and descriptions.
- Assist in online order processing, liaising with logistics and customer service teams to ensure timely deliveries.
- Monitor and update stock levels to prevent overselling or discrepancies across systems.
- Conduct regular website QA to ensure optimal user experience across desktop and mobile.
- Upload content for new product launches, campaigns, and promotions in line with brand guidelines.
- Provide administrative support for digital marketing activities, including email campaigns and site banners.
- Report on key site metrics, flagging any anomalies or areas for improvement.
- Support the e-commerce and wider digital team with ad hoc tasks during busy periods.
Key Requirements:
- Previous experience in an e-commerce or retail environment, ideally within luxury retail.
- Strong attention to detail and organisational skills.
- Proficiency in using CMS and product management tools (e.g., Shopify, Magento, Salesforce Commerce Cloud – a plus) and Adobe.
- Comfortable working with Microsoft Office Suite (Word, Excel, PowerPoint), with the ability to create effective presentations and reports.
- A team player with a positive attitude and willingness to learn.
- Ability to work independently and manage multiple tasks to tight deadlines.
- Knowledge in using Premier Pro and retail media platforms like Criteo / Citrus would be a bonus.
What We Offer:
- The opportunity to work with a leading luxury brand during a high-impact season.
- Experience in a dynamic e-commerce team within a supportive and inclusive environment.
- Insight into the inner workings of a global digital retail operation.
To Apply:
Send your CV. Applications will be reviewed on a rolling basis – early applications encouraged.
We look forward to hearing from you.
Ecommerce Retail Assistant employer: Fashion & Retail Personnel Ltd
Contact Detail:
Fashion & Retail Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Retail Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at luxury retailers. A friendly chat can lead to insider info or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Show off your skills! If you’ve got experience with e-commerce platforms like Shopify or Magento, make sure to highlight that in conversations. Share specific examples of how you’ve used these tools to improve online sales or customer experience.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like our client, and express your interest in potential roles. Sometimes, they might have opportunities that aren’t advertised yet.
✨Tip Number 4
Keep it real! When you get an interview, be yourself and let your passion for luxury retail shine through. Show them you’re not just looking for any job, but that you genuinely want to contribute to their brand’s success.
We think you need these skills to ace Ecommerce Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the e-commerce retail assistant role. Highlight any previous experience in luxury retail or e-commerce, and don’t forget to mention your proficiency with tools like Shopify or Magento!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for luxury retail and how you can contribute to the team. Be sure to mention specific examples of your attention to detail and organisational skills.
Show Off Your Digital Skills: Since this role involves managing an e-commerce site, make sure to showcase your digital skills. Mention any experience with content management systems or digital marketing tools, and if you’ve got knowledge of Adobe or Premier Pro, flaunt it!
Apply Early Through Our Website: Don’t wait around! Applications are reviewed on a rolling basis, so get your application in as soon as possible through our website. We’re excited to see what you bring to the table!
How to prepare for a job interview at Fashion & Retail Personnel Ltd
✨Know Your Luxury Retail
Familiarise yourself with the brand's history, values, and product offerings. Understanding what sets them apart in the luxury market will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your E-Commerce Skills
Be ready to discuss your previous experience in e-commerce or retail, especially within luxury settings. Highlight specific tools you've used, like Shopify or Magento, and how you've contributed to improving online sales or customer experience.
✨Prepare for Scenario Questions
Think about potential challenges you might face as an E-Retail Assistant, such as managing stock discrepancies or handling customer queries. Prepare examples of how you've successfully navigated similar situations in the past.
✨Demonstrate Your Team Spirit
This role requires collaboration with various teams, so be prepared to discuss how you work well with others. Share examples of how you've supported colleagues during busy periods and contributed to a positive team environment.
