Luxury Retail Sales Consultant (Temporary Role) Luxury Fashion
Location: London
Contract: Temporary Assignment
Pay: PAYE, paid weekly on agency payroll
Opportunity : Potential temporary-to-permanent position, subject to business needs.
We are currently seeking an enthusiastic and customer-focused retail sales consultant to join a prestigious luxury retail environment on a temporary basis. This is an excellent opportunity for an experienced retail professional looking to work within a premium customer service setting, with the possibility of a permanent position depending on business requirements
.
Key Responsibilities
- Assist in maintaining company standards to maximise sales performance
- Greet, serve and advise clients, delivering exceptional customer service at all time
- Introduce additional and alternative products to support sales opportunities
- Develop a thorough understanding of the product range, including alterations and stock availability
- Maintain high standards of housekeeping and presentation throughout the store
- Support visual merchandising activities and develop a basic understanding of visual presentation standard
- Ensure stock levels are accurately maintained and replenished
- Follow company procedures relating to customer complaints, returns and exchange
- Handle customer concerns professionally or escalate to management where appropriate
- Work independently and support specific projects or initiatives as directed by management
- Process payments accurately across all payment method
- Record and update transaction details within the company database
- Create and maintain customer profiles and manage an individual client boo
- Book appointments and fittings via telephone and email
- Manage appointments and complete all associated administrative task
Requirements
- Previous experience within a similar retail role, within a luxury or premium retail environment
- Excellent communication and customer service skill
- Strong follow-up skills and a team-oriented approach
- Ability to contribute to a collaborative, innovative and results-driven environment
- Positive, proactive and professional attitude
- Strong organisational and prioritisation skills with the flexibility to adapt to changing demands
- Ability to perform effectively under pressure in a fast-paced environment
- Enthusiastic, motivated and customer-focus
- Available to start immediately on no notice peri
- Strong commercial awareness
- Confident, ambitious and resource
- Experience managing a personal client book would be advantage
.
If you are passionate about delivering exceptional customer experiences, you are available to start immediately and are looking for a temporary opportunity within luxury retail, please apply with an up to date CV
Contact Details:
Fashion & Retail Personnel Ltd Recruitment Team
