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For Companies At a Glance
- Tasks: Greet customers, manage orders, and sell accessories in a luxury retail environment.
- Company: Join a prestigious British retailer known for its exceptional country pursuits.
- Benefits: Enjoy full training, a dynamic work environment, and the chance to develop your customer service skills.
- Why this job: Be the welcoming face of a luxury brand and make a real impact on customer experiences.
- Qualifications: Strong multitasking, communication skills, and basic cash handling experience required.
- Other info: Full training provided; perfect for those passionate about customer service.
The predicted salary is between 24000 - 33600 ÂŁ per year.
Are you a friendly, confident, and well-presented individual who enjoys delivering exceptional customer service? We’re looking for a Receptionist to join our luxury British country pursuit retailer, playing a key role as part of the store’s welcoming face.
About the Role:
As Receptionist, you will be one of the first points of contact for our customers, combining warm hospitality with sales support. This busy and varied role involves greeting visitors, operating the till, handling “Click & Collect” orders and alterations, and selling accessories in the reception area.
Key Responsibilities:
Welcome customers and visitors with a warm, professional attitude
Maintain a smart and polished appearance
Operate the till accurately
Manage “Click & Collect” and alterations handover
Liaise with the tailor regarding garment alterations
Promote and sell accessories displayed at reception
Keep the reception area tidy, well-stocked, and inviting
Direct visitors attending meetings with back-of-house staff
What We’re Looking For:
Excellent multitasking skills in a fast-paced environment
Strong customer service and communication skills
Attention to detail and pride in maintaining an attractive workspace
Basic cash handling and till operation experience
Ability to work well as part of a team with support from a Reception Supervisor
Training:
Full training will be provided to help you succeed in this role.
If you’re passionate about providing outstanding customer experiences and thrive in a dynamic environment, we’d love to hear from you!
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Retail Receptionist employer: Fashion & Retail Personnel
Contact Detail:
Fashion & Retail Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Receptionist
✨Tip Number 1
Familiarise yourself with the luxury retail sector, especially in country pursuits. Understanding the products and services offered will help you engage customers more effectively during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for the variety of situations you might encounter as a receptionist, ensuring you can handle them with confidence and professionalism.
✨Tip Number 3
Make sure to showcase your multitasking abilities. During any informal conversations or interviews, highlight examples from past experiences where you successfully managed multiple tasks simultaneously, as this is crucial for the role.
✨Tip Number 4
Demonstrate your attention to detail by preparing questions about the reception area and its operations. Showing that you care about maintaining an inviting space will reflect positively on your application.
We think you need these skills to ace Retail Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles where you've demonstrated strong communication skills. Mention specific examples that showcase your ability to multitask and maintain a professional appearance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for the role. Use this opportunity to explain why you would be a great fit for the company and how your skills align with their needs.
Showcase Your Personality: Since the role involves being the welcoming face of the store, let your personality shine through in your application. Use a friendly tone and express your eagerness to create a warm atmosphere for customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Fashion & Retail Personnel
✨Show Your Warmth
As a Receptionist, your first impression is crucial. Practice greeting people with a friendly smile and a confident tone. This will help convey the warm hospitality that the company values.
✨Demonstrate Multitasking Skills
Prepare to discuss examples of how you've successfully managed multiple tasks in a busy environment. Highlight any experiences where you balanced customer service with administrative duties, as this role requires excellent multitasking abilities.
✨Dress to Impress
Since the role involves being the welcoming face of the store, ensure you present yourself in a smart and polished manner. Choose professional attire that reflects the luxury brand image and shows you take pride in your appearance.
✨Know the Products
Familiarise yourself with the accessories and services offered by the retailer. Being knowledgeable about the products will not only help you sell effectively but also demonstrate your enthusiasm for the role during the interview.
