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- Tasks: Support and champion student wellbeing, providing guidance and pastoral care.
- Company: EFI Group, transforming lives through innovative education in fashion and beauty.
- Benefits: Competitive salary, funded qualifications, flexible leave, and monthly wellbeing allowance.
- Why this job: Make a real difference in students' lives while promoting their academic and emotional growth.
- Qualifications: First aid and safeguarding qualifications preferred; experience with vulnerable students is essential.
- Other info: Join a supportive team that values personal growth and celebrates achievements together.
The predicted salary is between 22500 - 30000 £ per year.
Full-Time, 37 hours per week (Monday to Friday)
Permanently, All Year Round
FRA Academy: Electra House – London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX
About EFI Group
EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence.
About the role
The Wellbeing and Support Officer will support, safeguard, enable, and champion the success of all students by providing front-line, responsive and proactive advice, guidance, and referral to other services within and beyond the Student Services Team. They will respond to any needs of students, including providing pastoral care, practical advice, extra-curricular events, and Safeguarding concerns. The post holder will be a personable, highly compassionate, skilled active listener with an interest in wellbeing.
This role's purpose is to ensure all students across the Education for Industry Group, including the most vulnerable, make excellent progress both academically and with their social and emotional development. This post is part of the wellbeing team and the wider safeguarding team, the post holder will be first aid trained, Deputy Designated Safeguarding Lead trained, and be prepared for receiving and managing disclosures in line with the EFI's Safeguarding Policy.
About you
Qualifications: First aid qualification or willingness to undertake this and Safeguarding qualification or willingness to undertake this.
Experience: You will have experience of holding 1:1 monitoring meetings with vulnerable students and supporting them to achieve their full potential.
Expertise: You will be comfortable with delivering presentations and workshops to all students on themes such as Anxiety, Resilience, LGBTQI+ Awareness, Stress Management, Budgeting.
Passion: You will be personable, highly compassionate, and genuinely interested in education, and most importantly will have the students' aspirations and wellbeing at the heart of your vision.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI?
We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD.
- Generous and Flexible Leave Options: Including an around-the-world trip after five years of service.
- Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme.
From £26,550 per annum, subject to qualifications and experience.
How to apply/Next Steps
Click 'Apply for this job' to submit your application.
Closing Date: 8am on Tuesday 3 February.
Interviews/Recruitment Day
More Information/Contact us
Click here to download a full job description.
For more information about the EFI Group, visit our EFI, FRA, LCBT, EFI Training websites and refer to the job description.
Please contact recruitment@efigroup.ac.uk for further information.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Wellbeing and Support Officer employer: Fashion Retail Academy
Contact Detail:
Fashion Retail Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing and Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the education and wellbeing sectors on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to transform lives through education, and think about how your skills align with that. Show them you're not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your active listening skills! In roles like the Wellbeing and Support Officer, being able to listen and respond effectively is key. Try mock interviews with friends or family to hone this skill.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at EFI.
We think you need these skills to ace Wellbeing and Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Wellbeing and Support Officer role. We want to see your passion for student wellbeing shine through!
Showcase Your Experience: Don’t hold back on sharing your past experiences, especially those involving vulnerable students. We’re looking for someone who can demonstrate their ability to support and guide students effectively.
Be Personable: Since this role is all about compassion and support, let your personality come through in your writing. We want to get a sense of who you are and how you connect with others.
Apply Through Our Website: Remember to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Fashion Retail Academy
✨Know Your Stuff
Make sure you understand the role of a Wellbeing and Support Officer inside out. Familiarise yourself with the responsibilities, especially around safeguarding and pastoral care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
This role is all about supporting students, so be prepared to demonstrate your compassion and active listening skills. Think of examples from your past experiences where you've helped someone in need or managed a sensitive situation. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. They might ask how you'd handle a specific student issue or a safeguarding concern. Practise your responses to these types of questions, focusing on your problem-solving skills and empathy.
✨Engage with Their Values
Research EFI Group's mission and values, particularly around innovation, inclusion, and employability. Be ready to discuss how your personal values align with theirs and how you can contribute to their vision of transforming lives through education.
