At a Glance
- Tasks: Drive student-led enhancement activities and support engagement across all learning levels.
- Company: Join a dynamic education group focused on quality assurance and student success.
- Benefits: Enjoy professional development funding, flexible leave, and a monthly wellbeing allowance.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on student experiences and contribute to quality improvement.
- Qualifications: Level 4 Diploma or equivalent, with strong communication and organisational skills.
The predicted salary is between 26550 - 29500 £ per year.
Full-Time (5 days per week), Permanent
About the role
This is an exciting opportunity within the Quality Assurance and Enhancement (QAE) department to drive the implementation of student-led enhancement activity across all levels of learning. The role will effectively support the Fashion Retail Academy (FRA) (further education and higher education), Education for Industry Training (EFIT – apprenticeships), and the London College of Beauty Therapy (LCBT) (further education) in promoting active student engagement and partnership to inform quality enhancement across EFI Group.
Responsibilities
- The post holder will be responsible for the day-to-day support for, and implementation of, student engagement activities; collaborating directly with students across all provision and working closely with the QAE team as well as key delivery staff across FE, Apprenticeships, and HE; to effectively assure the standards of our offer and contribute to exceptional quality improvement, decision-making and continuous enhancement.
About you
Qualifications
- Educated to Level 4 Diploma or equivalent.
- Maths and English GCSEs at Grade C/4 or above or equivalent.
Experience
- Experience of higher education study at Level 4 or above, or experience of working in an educational, student engagement, quality assurance or related environment.
- Experience of building positive working relationships and working collaboratively with a range of stakeholders.
Expertise
- Understanding of the importance of student engagement, student representation and student voice within an educational setting.
- Ability to collate, interpret and present information and data in a clear and accessible format for different audiences.
Skills
- Proven ability to deliver work to a high standard, demonstrating accuracy and attention to detail.
- Strong digital literacy and proficiency in Microsoft Office applications, particularly Word, Excel and PowerPoint.
- Excellent written and verbal communication skills, with the ability to communicate effectively with a wide range of audiences.
- Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
- Ability to handle sensitive and confidential information appropriately.
- Ability to work independently, using initiative and sound judgement within agreed parameters.
Values
- Demonstrate commitment to continuous improvement and enhancing outcomes through feedback and engagement.
- A collaborative approach to working with a range of stakeholders, with a commitment to supporting positive outcomes through engagement, professionalism and effective working relationships.
Benefits
- Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD.
- Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave.
- Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme.
- Pension: We offer a 5% employer pension contribution, supporting you in planning for your future.
Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience
Working Days: Full-time, Monday to Friday. Possibility for some occasional work on Saturdays at LCBT.
Student Voice and Enhancement Officer employer: Fashion Retail Academy
As a Student Voice and Enhancement Officer at the Education for Industry Group, you will thrive in a dynamic and supportive environment that prioritises student engagement and quality enhancement across various educational levels. With generous benefits such as a personal growth allowance, flexible leave options, and a strong commitment to professional development, this role offers a unique opportunity to make a meaningful impact while enjoying a collaborative work culture in the heart of London.
