At a Glance
- Tasks: Coordinate IT support and lead a team to resolve tech issues efficiently.
- Company: Join EFI Group, transforming lives through innovative education in fashion and beauty.
- Benefits: Part-time role with flexible hours and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic and inclusive setting.
- Why this job: Make a real impact by enhancing the learning experience through tech support.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Part-Time: 0.4FTE, 2 Days – 14.8 hours per week
Working Pattern: Saturdays plus one additional weekday, to be agreed with the successful candidate.
Permanent
About the role
We are seeking a proactive and customer-focused IT Service Desk Coordinator to join the Education for Industry Group, supporting the London College of Beauty Therapy. Working closely with the IT Service Desk Manager, you will coordinate the day-to-day operation of the Service Desk, support and develop junior team members, and ensure IT support requests are resolved efficiently and effectively. This is an excellent opportunity for an experienced IT professional who enjoys problem-solving, team coordination, and delivering a first-class support service. You will work collaboratively across the EFI Group.
Senior Service Desk Technician employer: Fashion Retail Academy
EFI Group is an exceptional employer that prioritises innovation and inclusion, offering a dynamic work culture where employees can thrive. With a focus on professional development, you will have the opportunity to mentor junior team members while contributing to transformative education in the heart of London. Enjoy a flexible working pattern and be part of a mission-driven organisation dedicated to making a meaningful impact in the fashion and beauty industries.
