At a Glance
- Tasks: Be the face of our salon, managing bookings and ensuring a top-notch client experience.
- Company: Join the London College of Beauty Therapy, part of the innovative EFI Group.
- Benefits: Gain valuable experience, develop skills, and enjoy a vibrant work environment.
- Other info: Dynamic role with opportunities for growth in the beauty industry.
- Why this job: Make a real impact on students' learning while enhancing your own professional journey.
- Qualifications: Strong communication skills and a passion for beauty and client service.
The predicted salary is between 24750 - 30250 £ per year.
London College of Beauty Therapy, part of EFI Group, seeks a Salon Supervisor & Receptionist for its LCBT Academy salon in London.
You will be the first point of contact, manage bookings, handle enquiries, and oversee day-to-day salon operations to deliver a professional client experience.
Working with salon and curriculum teams, you will support commercial success and student learning, helping students gain client-facing experience, develop skills, and build portfolios.
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Salon Supervisor & Receptionist — Lead Client Experience employer: Fashion Retail Academy
The Fashion Retail Academy is an exceptional employer that prioritises the growth and development of its staff, offering a collaborative work culture where innovation and creativity thrive. Located in a vibrant area, employees benefit from a supportive environment that encourages professional advancement and a strong commitment to enhancing the learner experience. With a focus on excellence in service and compliance, this role provides a unique opportunity to make a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Salon Supervisor & Receptionist — Lead Client Experience
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fashion Retail Academy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fashion Retail Academy
Don't be shy about reaching out to Fashion Retail Academy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Salon Supervisor & Receptionist — Lead Client Experience
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fashion Retail Academy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fashion Retail Academy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
