At a Glance
- Tasks: Supervise salon operations and deliver exceptional client experiences while supporting student learning.
- Company: Join the London College of Beauty Therapy, part of EFI Group, transforming lives through education.
- Benefits: Enjoy funded qualifications, flexible leave, wellbeing allowances, and a supportive team culture.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Make a real impact on students' careers while working in a vibrant salon environment.
- Qualifications: GCSEs in English and Maths, customer service experience, and strong digital skills.
The predicted salary is between 28305 - 31450 £ per year.
London College of Beauty Therapy (part of Education for Industry Group) is seeking a Salon Supervisor & Receptionist. This is a permanent position at 0.925FTE: 40 hours per week, term-time only, working 5 days per week, including Saturdays. The remaining working days will be agreed in line with salon and business needs.
About the role:
Join London College of Beauty Therapy’s commercial salon and play a key role in delivering an outstanding client experience. As the first point of contact for clients, you will manage reception services, bookings, enquiries, and day-to-day salon operations, helping to create a professional environment that reflects industry standards.
Working closely with salon and curriculum teams, you will support both the commercial success of the salon and the development of students studying Hair and Beauty programmes. By helping to create an authentic, real-world salon environment, you will enable students to gain valuable client-facing experience, develop professional and commercial skills, build their portfolios, and enhance their employability. This is a rewarding opportunity to contribute to student success while ensuring a safe, inclusive, and professional environment for clients, students, and staff.
About you:
- Qualifications: Minimum Grade C/4 in English and Maths GCSEs or equivalent.
- Experience: Experience of working in a customer-facing environment as a receptionist, front-of-house coordinator, or salon supervisor and experience handling cash, card payments, and daily financial reconciliation.
- Expertise: Strong digital literacy with experience using salon booking software, point-of-sale (POS) systems, and Microsoft Office.
- Skills: Outstanding interpersonal and verbal communication skills and the ability to support student learning and assessment activities, or willingness to undertake relevant training.
- Values: Commitment to delivering excellent customer service and creating a safe, inclusive, and supportive environment for students, clients, and colleagues.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI?
We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD.
- Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave.
- Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme.
- Pension: We offer a 5% employer pension contribution, supporting you in planning for your future.
Salary: From £28,305 to £31,450 per annum 0.925FTE (pro rata 1FTE from £30,600 to £34,000), depending on qualifications and experience.
How to apply/Next Steps:
Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday 1 September. Interviews will take place week commencing 7th September in-person at LCBT Academy: 3-5 Fashion Street, London, E1 6PX.
More Information/Contact us:
For more information about the EFI Group, visit our EFI, LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.
Thank you for sharing our values and commitment to student safety.
Salon Supervisor & Receptionist employer: Fashion Retail Academy
The Fashion Retail Academy is an exceptional employer that prioritises the growth and development of its staff, offering a collaborative work culture where innovation and creativity thrive. Located in a vibrant area, employees benefit from a supportive environment that encourages professional advancement and a strong commitment to enhancing the learner experience. With a focus on excellence in service and compliance, this role provides a unique opportunity to make a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Salon Supervisor & Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fashion Retail Academy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fashion Retail Academy
Don't be shy about reaching out to Fashion Retail Academy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Salon Supervisor & Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fashion Retail Academy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fashion Retail Academy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
