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- Tasks: Manage customer enquiries via phone and email while providing top-notch service.
- Company: A well-established high-street retailer in Greater London.
- Benefits: Competitive weekly salary, paid holidays, and pension scheme opportunity.
- Why this job: Join a dynamic team and enhance your customer service skills in a reputable company.
- Qualifications: Previous customer service experience and strong interpersonal skills required.
- Other info: Temporary role with potential for growth until February 2026.
The predicted salary is between 24000 - 36000 £ per year.
A well-established high-street retailer in the Greater London area is seeking a Customer Service Advisor for a temporary position starting ASAP until February 2026. The role involves managing customer service enquiries through phone and email, sharing feedback with management, and performing admin tasks.
Candidates should have:
- Previous customer service experience
- Excellent interpersonal skills
- Familiarity with Zendesk is a plus
Benefits include:
- A competitive salary paid weekly
- Paid holidays
- A pension scheme opportunity
Temporary Customer Service Advisor – Zendesk Pro employer: Fashion Personnel
Contact Detail:
Fashion Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Advisor – Zendesk Pro
✨Tip Number 1
Make sure you know your stuff about Zendesk! Brush up on its features and how it can help in customer service. We want to see you shine in that interview!
✨Tip Number 2
Practice your communication skills. Since you'll be handling enquiries over the phone and email, we suggest role-playing with a friend to nail those responses. Confidence is key!
✨Tip Number 3
Don’t forget to showcase your previous customer service experience. Think of specific examples where you turned a negative situation into a positive one. We love seeing real-life stories!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Temporary Customer Service Advisor – Zendesk Pro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience and any familiarity with Zendesk. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know why you’re excited about joining our team at StudySmarter.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, just like you’d use when dealing with customers. It shows us you can handle enquiries effectively!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at Fashion Personnel
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This will show that you have the experience and skills needed for the role.
✨Familiarise Yourself with Zendesk
If you’re not already familiar with Zendesk, take some time to explore its features. Understanding how to navigate the platform can give you a leg up during the interview. You might even want to mention any specific functionalities you’ve used in previous roles.
✨Prepare for Common Interview Questions
Think about common customer service interview questions, like 'How do you handle complaints?' or 'Can you give an example of excellent customer service?' Practising your answers will help you feel more confident and articulate during the actual interview.
✨Show Off Your Interpersonal Skills
Since this role requires excellent interpersonal skills, be prepared to demonstrate these during the interview. Use examples from your past experiences where you successfully communicated with customers or worked as part of a team. This will highlight your suitability for the position.
