At a Glance
- Tasks: Lead a dynamic team in a flagship store, driving sales and coaching for success.
- Company: Join a leading lingerie brand known for confidence-boosting products and inclusive sizing.
- Benefits: Earn £31,000 plus commission, enjoy 28 days holiday, and generous discounts.
- Other info: Great opportunities for career growth and development in a vibrant retail setting.
- Why this job: Step into a fast-paced retail environment and make a real impact on customer experience.
- Qualifications: Experience as an Assistant Manager or Supervisor with a strong focus on KPIs.
The predicted salary is between 31000 - 31000 £ per year.
We're looking for a driven and energetic Team Leader to join a flagship Oxford Street store for a leading lingerie and lifestyle brand known for confidence-boosting products, inclusive sizing, and empowering customers through every stage of life. With a strong presence across both stores and digital, this is a brand that blends style, comfort and innovation - and expects its leaders to bring the same energy. This is a £2million+ turnover store with a team of around 20, operating in one of the busiest retail locations in Europe. It's fast, it's demanding, and it's incredibly rewarding - perfect for someone ready to step up into a larger, more commercially driven environment.
You'll be a true floor leader - driving KPIs, coaching in the moment, and setting the tone for service and sales during high-footfall trading. Success here comes from resilience, consistency, and the ability to keep your team focused and motivated no matter how busy the day gets.
What you'll be doing:
- Leading from the front in a high-volume flagship environment
- Driving sales performance and delivering against KPIs daily
- Coaching and energising a team of 20 through peak trading periods
- Supporting the management team with store operations and standards
- Creating an outstanding customer experience in a fast-paced setting
- Staying commercially aware and reactive to trade throughout the day
What we're looking for:
- Assistant Manager or experienced Supervisor ready for a larger-scale environment
- Strong KPI focus with a proven ability to drive results
- Confident, resilient leader who thrives under pressure
- Passion for customer experience and team development
- Hands-on approach - always present and leading by example
- Ambition to grow within a performance-led retail business
Salary: £31,000 + strong commission structure, with a strong commission/bonus structure. Offering 28 days holiday and a generous discount. This company has a strong learning and development program for internal progression. If you're ready to step into a bigger, busier, more commercial world of retail - this is your opportunity to make it happen.
Team Leader employer: Fashion Personnel
Join a dynamic and inclusive team at our flagship Oxford Street store, where we empower our employees with a strong learning and development programme, competitive salary, and generous benefits including 28 days holiday and a robust commission structure. Our vibrant work culture thrives on resilience and teamwork, making it an ideal environment for those looking to grow within a performance-driven retail business while delivering exceptional customer experiences in one of Europe's busiest shopping destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and customer experience. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles, especially around KPIs and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to take on that flagship store challenge!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated and coached teams in the past, especially in high-pressure situations. Share specific examples that demonstrate your ability to drive results and keep your team focused.
Be KPI-Focused:Since this role is all about driving sales performance, it's crucial to mention your experience with KPIs. We love numbers, so include any metrics or achievements that showcase your success in meeting or exceeding targets. This will show us you're ready for a commercially driven environment.
Emphasise Customer Experience:We're passionate about creating outstanding customer experiences, so make sure to reflect that in your application. Talk about how you've gone above and beyond to enhance customer satisfaction and how you plan to bring that same energy to our flagship store.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Fashion Personnel
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or driven sales performance. Be ready to discuss how you motivate your team during busy periods and how you handle challenges. This is crucial for a Team Leader position!
✨Demonstrate Your KPI Knowledge
Familiarise yourself with key performance indicators relevant to retail. Be prepared to discuss how you've met or exceeded KPIs in previous roles. This shows that you understand the commercial side of the business and are ready to drive results.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the store's goals, or how success is measured. This demonstrates your enthusiasm for the role and helps you gauge if it's the right fit for you.
