Sales Support Administrator

Sales Support Administrator

London Full-Time 18000 - 25200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the sales team by managing orders, stock, and shipments globally.
  • Company: Join an iconic brand in central London with a strong reputation in textiles.
  • Benefits: Enjoy a competitive salary and flexible part-time hours (3 days a week).
  • Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
  • Qualifications: Experience in customer service, proficiency in Microsoft Office, and ERP systems required.
  • Other info: Fluency in a second language and fabric knowledge are advantageous.

The predicted salary is between 18000 - 25200 £ per year.

We are recruiting for a sales coordinator to join the wholesale division for this iconic brand in central London on a part-time basis (3 days a week). This role is ideal for a detail-oriented, proactive professional who thrives in a fast-paced environment. You will support the sales team by efficiently managing orders, stock, and shipments on a global scale, ensuring exceptional customer service and seamless operations.

Key responsibilities include:

  • Processing orders and returns via ERP systems (Infor M3)
  • Coordinating stock allocation
  • Liaising with internal teams to ensure smooth execution
  • Responding promptly to customer inquiries
  • Resolving issues while maintaining strong relationships both internally and externally

The ideal candidate will have:

  • Experience in customer-facing roles
  • Proficiency in Microsoft Office and ERP systems
  • A passion for textiles
  • The ability to thrive in a fast-paced, evolving environment
  • Familiarity with fabric knowledge and fluency in a second language are a plus

This role offers a competitive salary of £18k annually. If you’re organized, results-driven, and ready to contribute to this established team, we’d love to hear from you.

Sales Support Administrator employer: Fashion Personnel

Join a renowned brand in the heart of central London, where you will be part of a dynamic team that values detail-oriented and proactive professionals. With a strong emphasis on employee growth and a supportive work culture, this part-time role as a Sales Support Administrator offers competitive pay and the opportunity to thrive in a fast-paced environment while contributing to global operations. Enjoy the unique advantage of working in an iconic location that fosters creativity and collaboration.
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Contact Detail:

Fashion Personnel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Administrator

✨Tip Number 1

Familiarise yourself with the ERP system mentioned in the job description, Infor M3. If you can demonstrate your understanding of this software during the interview, it will show that you're proactive and ready to hit the ground running.

✨Tip Number 2

Brush up on your customer service skills. Since this role involves responding to inquiries and resolving issues, think of examples from your past experiences where you successfully handled customer interactions and maintained strong relationships.

✨Tip Number 3

Research the textiles industry and the specific brand you’re applying to. Understanding their products and market position will help you speak confidently about how you can contribute to their sales support efforts.

✨Tip Number 4

Prepare to discuss your organisational skills and how you manage multiple tasks in a fast-paced environment. Think of specific strategies or tools you use to stay organised and efficient, as this is crucial for the role.

We think you need these skills to ace Sales Support Administrator

Order Processing
Customer Service Skills
ERP Systems Proficiency (Infor M3)
Stock Management
Attention to Detail
Communication Skills
Problem-Solving Skills
Organisational Skills
Ability to Work in a Fast-Paced Environment
Team Coordination
Proficiency in Microsoft Office
Relationship Management
Textile Knowledge
Fluency in a Second Language

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and any proficiency with ERP systems, particularly Infor M3. Emphasise your organisational skills and ability to thrive in fast-paced environments.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for textiles and your proactive approach. Mention specific examples of how you've successfully managed orders or resolved customer inquiries in previous roles.

Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any additional languages you speak. This will demonstrate your capability to communicate effectively and manage tasks efficiently.

Show Enthusiasm for the Brand: Express your enthusiasm for the iconic brand in your application. Research the company’s values and mission, and reflect this understanding in your writing to show that you are genuinely interested in contributing to their success.

How to prepare for a job interview at Fashion Personnel

✨Show Your Organisational Skills

As a Sales Support Administrator, being detail-oriented is crucial. Prepare examples of how you've successfully managed orders or stock in previous roles, highlighting your organisational skills and attention to detail.

✨Demonstrate Customer Service Excellence

This role requires exceptional customer service. Be ready to discuss specific instances where you resolved customer inquiries or issues effectively, showcasing your ability to maintain strong relationships.

✨Familiarise Yourself with ERP Systems

Since you'll be processing orders via ERP systems like Infor M3, it’s beneficial to brush up on your knowledge of these systems. If you have experience with similar software, be sure to mention it during the interview.

✨Express Your Passion for Textiles

The ideal candidate should have a passion for textiles. Share your interest in the industry and any relevant experiences that demonstrate your enthusiasm, whether it's through previous work or personal projects.

Sales Support Administrator
Fashion Personnel
Location: London
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