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- Tasks: Manage Amazon operations for UK and EU, ensuring top-notch order fulfilment and customer experience.
- Company: Join a leading global FMCG brand tied to popular entertainment and gaming franchises.
- Benefits: Competitive salary up to £63,000, annual bonus, and hybrid working options.
- Why this job: Lead a dynamic team and drive continuous improvement in a fast-paced environment.
- Qualifications: Experience with Amazon metrics, EDI platforms, and strong leadership skills required.
- Other info: Opportunity to work in central London with excellent career growth potential.
The predicted salary is between 63000 - 63000 £ per year.
We are delighted to be partnering with a successful, leading licensed company, who are looking for an Operations Manager to manage their Amazon account for the UK and EU markets. This role will start on a 12 month FTC. They are a successful, global FMCG brand that focuses heavily on licensed products tied to popular entertainment and gaming franchises. They make a wide range of products, offering something for everyone in the family!
The Operations Manager is responsible for managing the full order to fulfilment execution process, ensuring operational excellence, improving customer experience metrics, and driving continuous performance improvements. The Amazon Customer Operations Manager will be highly analytical and execution-focused, owning and optimising operations and fulfilment across EU Amazon marketplaces.
This role ensures efficient execution of processes, implementing and measuring of KPIs, and continuous improvement across all fulfilment, inventory and logistics processes. The Operations Manager will lead a small team, and work closely with the Head of Amazon, the Demand Planner for Amazon and local Sales Managers across EU territories.
The successful candidate requires strong leadership skills, driving accountability throughout the Amazon Operations team through coaching and training initiatives. They are looking for someone who has experience working with Amazon and strong understandings of their metrics. You will have experience with EDI platforms, with 3PL operations and German and/or Spanish language skills would be a huge bonus!
You will manage a team of two, one senior account coordinator and one admin support person. In return the company are offering a salary of up to £63,000 depending on experience, plus an annual bonus and lots of other benefits. The role is based in central London and with hybrid working; three days in the office and two from home.
Operations Manager, Amazon Account (12 Month FTC) employer: Fashion Personnel
Contact Detail:
Fashion Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager, Amazon Account (12 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Amazon or in FMCG. A friendly chat can open doors and give you insights that might just land you that Operations Manager role.
✨Tip Number 2
Prepare for the interview by diving deep into Amazon's metrics and operations. Show us you know your stuff! Bring examples of how you've improved processes in previous roles to demonstrate your analytical skills.
✨Tip Number 3
Don’t forget to showcase your leadership skills! Think about times when you’ve coached or trained a team. We want to see how you drive accountability and foster a positive team environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager, Amazon Account (12 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience with Amazon and any relevant metrics you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved operational processes in the past, and don't forget to mention your leadership experience.
Showcase Your Analytical Skills: Since this role is highly analytical, make sure to showcase your problem-solving abilities. Include any relevant data or KPIs you've managed in previous roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Fashion Personnel
✨Know Your Amazon Metrics
Before the interview, brush up on key Amazon metrics and KPIs relevant to the role. Be ready to discuss how you've used data to drive performance improvements in past roles. This shows you understand the operational landscape and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams. Think about times when you’ve coached or trained team members to improve their performance. This will demonstrate your ability to drive accountability within the Amazon Operations team.
✨Familiarise Yourself with EDI Platforms
Since experience with EDI platforms is crucial for this role, make sure you can talk confidently about your experience with them. If you have specific examples of how you’ve optimised processes using EDI, be ready to share those insights.
✨Language Skills as a Bonus
If you speak German or Spanish, don’t forget to mention it! Even if it’s not a primary requirement, showcasing your language skills can set you apart from other candidates. Prepare to discuss any relevant experiences where you’ve used these languages in a professional context.