At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and drive sales growth.
- Company: Renowned luxury beauty retailer with a people-centric culture.
- Benefits: Competitive salary, potential bonuses, and amazing product discounts.
- Why this job: Join a brand that values your development and offers a dynamic retail experience.
- Qualifications: Experience in retail leadership and a knack for motivating teams.
- Other info: Enjoy a supportive environment focused on employee well-being and career growth.
The predicted salary is between 36000 - 60000 £ per year.
This luxury beauty retailer has an instantly recognisable name both in the UK and globally. The business ethos is to be customer obsessed and every decision it makes is based on offering exceptional customer service standards in its stores. The company has a long history for being a people‑centric culture, focusing on employee well‑being and doing what is right for the team. It is focused on internal development, bringing talent through the ranks and has a track record of developing from within.
Responsibilities:
- Lead and develop the store team to deliver the highest standards of service.
- Make autonomous decisions around product placement, store layout and stock levels to achieve commercial performance.
- Collaborate closely with the buying team to ensure the right product mix and necessary stock levels.
- Drive commercial results by making evidence‑based decisions that improve sales growth.
- Maintain a customer‑focused environment that supports the brand’s high‑touch retail experience.
Qualifications:
- Experience leading in a service‑focused retail environment.
- Proven track record of making commercial decisions that deliver growth.
- Ability to motivate teams and fulfil their potential.
- Strong understanding of customer needs and the ability to trade a business based on that insight.
- Product experience is less important than leadership and motivation skills.
Compensation & Benefits:
- Basic salary of up to £50,000 plus a potential £10,000 bonus.
- Work one weekend in two.
- Access to heavily discounted products and a range of discounts across the UK.
Store Manager in London employer: Fashion Personnel
Contact Detail:
Fashion Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and made impactful decisions. This is your chance to shine and demonstrate that you can drive results.
✨Tip Number 3
Research the brand inside out! Understand their customer service ethos and be ready to discuss how you can contribute to their people-centric culture. This shows you're genuinely interested and prepared.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out!
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for exceptional customer service shine through. Share specific examples of how you've gone above and beyond to create a fantastic experience for customers in your previous roles.
Highlight Your Leadership Skills: We want to see how you’ve led teams in the past! Talk about your experience motivating others and driving results. Use concrete examples to demonstrate how you’ve developed team members and fostered a positive work environment.
Be Evidence-Based: Since the role involves making commercial decisions, it’s important to back up your claims with evidence. Mention any data or metrics that showcase your ability to drive sales growth and improve performance in your previous positions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fashion Personnel
✨Know the Brand Inside Out
Before your interview, make sure you research the luxury beauty retailer thoroughly. Understand their ethos, customer service standards, and product offerings. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a retail environment. Highlight how you motivated your team to achieve targets and improved customer satisfaction. This is crucial as they value leadership and motivation over product experience.
✨Be Ready for Commercial Discussions
Brush up on your knowledge of commercial decision-making. Be prepared to discuss how you've made evidence-based decisions that drove sales growth in previous roles. Think about specific metrics or outcomes you can share to demonstrate your impact.
✨Emphasise Customer Focus
Since the company prides itself on being customer-obsessed, be ready to talk about how you've created a customer-focused environment in your previous roles. Share stories that illustrate your understanding of customer needs and how you’ve tailored services to meet those needs.