At a Glance
- Tasks: Drive online marketplace growth and optimise product performance for a leading retail brand.
- Company: Join a dynamic international retail brand with a strong digital presence.
- Benefits: Enjoy a hybrid working pattern, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities to work across various business functions.
- Why this job: Make a real impact on marketplace strategy and drive commercial success in a fast-paced environment.
- Qualifications: 3+ years in marketplace management, ideally in retail or fashion, with strong data analysis skills.
The predicted salary is between 45000 - 55000 £ per year.
- Marketplace Manager
- Working Pattern: Hybrid
An exciting opportunity has arisen for a commercially driven Marketplace Manager to join a leading international retail brand.
This is a fantastic opportunity to take responsibility for the growth and performance of key online marketplace channels, helping to shape and deliver the wider digital trading strategy.
You will play a pivotal role in maximising marketplace sales, improving product performance and strengthening brand presence across digital platforms.
Combining strong commercial awareness with a hands‑on approach, you'll identify opportunities, optimise trading activity and deliver sustainable growth.
Key responsibilities
- Take ownership of marketplace trading performance, driving revenue, profitability and overall channel growth.
- Manage and enhance product listings, ensuring content, imagery and product information are fully optimised.
- Lead the planning and delivery of promotional activity, seasonal campaigns and trading initiatives.
- Monitor sales performance, KPIs and trading trends, using data to identify opportunities and implement improvements.
- Work closely with Buying, Merchandising, Marketing and Operations teams to ensure a joined‑up approach to marketplace growth.
- Develop marketplace advertising and media activity to increase product visibility, brand awareness and conversion.
- Identify new opportunities to improve the customer journey and maximise commercial performance across marketplace partners.
What we're looking for
- At least 3 years' experience in a marketplace management or trading role, ideally within retail, fashion or a consumer‑focused brand.
- Essential: Practical experience working with the Zalando Partner Program.
- A strong understanding of marketplace trading, with demonstrable experience of growing sales and improving channel performance.
- Experience using marketplace advertising platforms, particularly ZMS and AMS.
- Confident interpreting trading data, monitoring KPIs and translating insights into commercial actions.
- Strong organisational and communication skills, with the ability to manage multiple priorities.
- A collaborative approach and confidence working with stakeholders across different business functions.
Why join?
This is an excellent opportunity to join an established international retail business where you'll have the autonomy to influence marketplace strategy and drive commercial results.
You'll be part of a fast‑moving environment, working across recognised digital platforms and playing an important role in the continued development and growth of the business's online presence.
Marketplace Manager in London employer: FASHION PERSONNEL
Join a prestigious luxury retailer known for its commitment to excellence and employee satisfaction. As a Stockroom Assistant, you'll benefit from a competitive salary, weekly pay, paid holidays, and the chance to contribute to a high-profile stock labelling project in a dynamic work environment that values reliability and enthusiasm. This temporary role not only offers immediate financial rewards but also the opportunity to gain valuable experience in a globally recognised brand, fostering your professional growth in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Manager in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like FASHION PERSONNEL, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like FASHION PERSONNEL!
We think you need these skills to ace Marketplace Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at FASHION PERSONNEL, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at FASHION PERSONNEL and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show FASHION PERSONNEL that you’re ready to jump in and contribute right away!
How to prepare for a job interview at FASHION PERSONNEL
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
