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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Global luxury retailer known for its people-first culture and industry reputation.
- Benefits: Salary up to £36,000, performance bonus, and improved work/life balance.
- Why this job: Join a fun, unique culture and develop your leadership skills in luxury retail.
- Qualifications: Retail experience with a focus on customer service and team development.
- Other info: Work only two weekends a month and enjoy excellent career progression.
The predicted salary is between 36000 - 40000 £ per year.
A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.
Responsibilities
- The role of a deputy manager will see you managing a large team to drive sales through delivering the highest standards of service.
- This business strives to deliver an elevated level of service that you won't find on the high street.
- Alongside driving service, you'll be responsible for the commercial performance of a luxury product category.
- You will also assume responsibility for the training, performance, and development of your team.
- This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.
Qualifications
- The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible.
- You’ll be an experienced leader who has a passion for team development.
- This retailer places a huge emphasis on its people and are true to its company values.
- The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has.
- The average length of service in the management team is one of the highest in the retail industry.
Benefits & Compensation
- In return they are looking to pay a salary of up to £36,000 with a performance related annual bonus of up to £4,000 per year.
- In this role you will only work two full weekends per month.
- You will also only work seven days in every fortnight meaning you have a much better work/life balance.
Deputy Manager in London employer: Fashion Personnel
Contact Detail:
Fashion Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or team members, let your passion for customer service and team development shine through. Be genuine and enthusiastic about what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research the company’s values and culture, and think about how your experience aligns with their mission. Practise common interview questions and be ready to share examples of your leadership and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it shows you’re serious about joining our amazing team!
We think you need these skills to ace Deputy Manager in London
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your enthusiasm for team development shine through. We want to see how you’ve motivated and trained your teams in the past, so share specific examples that highlight your people management skills.
Highlight Customer Service Experience: Since this role is all about delivering top-notch customer service, make sure to emphasise your experience in retail environments where customer satisfaction was a priority. We love seeing candidates who can demonstrate their commitment to providing an elevated service experience.
Be Authentic and Personable: We’re looking for someone who fits into our fun and unique culture, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you excited about working in a luxury retail environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get to know you better, so don’t miss out on this opportunity!
How to prepare for a job interview at Fashion Personnel
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, products, and what sets them apart in the luxury retail market. This will not only show your enthusiasm but also help you align your answers with their core principles.
✨Showcase Your Leadership Skills
As a deputy manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've motivated and developed your team in the past. Highlight any training initiatives you've implemented that improved performance or customer service.
✨Demonstrate Customer Service Excellence
This role is all about delivering top-notch customer service. Be ready to share stories that illustrate your commitment to exceptional service. Think about times when you went above and beyond for a customer and how that impacted the business positively.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries that reflect your interest in the role and the company culture. Ask about team development opportunities or how they measure success in customer service, showing you're keen to contribute to their mission.
