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For Companies At a Glance
- Tasks: Lead and develop a high-performing team while driving exceptional customer service.
- Company: Join a leading luxury travel retailer known for its focus on customer experience.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous staff discounts.
- Why this job: This role offers autonomy, a people-first culture, and opportunities for personal growth.
- Qualifications: Experience in high-turnover retail and strong leadership skills are essential.
- Other info: Work-life balance with contracted hours and only one weekend shift every three weeks.
The predicted salary is between 36000 - 54000 £ per year.
A leading luxury travel retailer is looking to recruit a flagship manager for one of its highest-performing, multi-million-pound locations. With a strong focus on customer experience and commercial performance, this role offers the autonomy and challenge ideal for a results-driven retail leader.
This is not your average retail manager role. As flagship manager, you\’ll lead a large team and work closely with head office teams-including buying and merchandising-to ensure the store is commercially optimised at all times. You\’ll have strong external stakeholder relationships as key suppliers will be housed in your retail space.
What You\’ll Be Doing:
– Leading, motivating, and developing a high-performing team
– Driving exceptional customer service across all touchpoints
– Using sales data and insights to influence store layout and product range
– Managing stock levels and availability in partnership with head office
– Collaborating with key stakeholders across the business and externally
– Taking full ownership of the store\’s commercial performance
What We\’re Looking For:
– Proven experience in a high-turnover, service-led retail environment
– A strong understanding of trading principles and using data to inform decisions
– Excellent leadership skills with a focus on team development and well-being
– Confidence working cross-functionally and managing multiple priorities
– A customer-obsessed mindset with the ability to deliver exceptional service through your team
Why Join?
– Competitive basic salary up to £45,000
– Performance-related bonus up to £9,000
– Generous staff discount across luxury products
– Access to exclusive employee benefits and discounts nationwide
– A people-first culture with genuine focus on internal development and progression
– Contracted hours only with a strong work-life balance
– Working one weekend in three
If you\’re a commercially minded leader who thrives in fast-paced environments and wants more ownership in your role, this is an opportunity to join a business that truly values its people and delivers excellence in every aspect of retail.
Apply now to find out more.
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Flagship Manager employer: Fashion Personnel
Contact Detail:
Fashion Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Manager
✨Tip Number 1
Familiarise yourself with the luxury retail market and the specific brand values of the company. Understanding their customer base and what sets them apart will help you demonstrate your alignment with their vision during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven commercial performance in previous roles. Use metrics and data to back up your achievements, as this aligns with the company's focus on using sales data to inform decisions.
✨Tip Number 4
Showcase your leadership style by preparing anecdotes that highlight your ability to motivate and develop teams. This is crucial for a flagship manager role, so be ready to explain how you've fostered a positive team environment in the past.
We think you need these skills to ace Flagship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-turnover, service-led retail environments. Emphasise your leadership skills and any achievements related to team development and customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer experience. Mention specific examples of how you've driven commercial performance and led teams in previous roles.
Showcase Data-Driven Decision Making: Since the role requires using sales data to influence decisions, include examples in your application that demonstrate your ability to analyse data and make informed choices that improved store performance.
Highlight Stakeholder Management Skills: Discuss your experience in managing relationships with external stakeholders. Provide examples of how you have collaborated with suppliers or other departments to enhance the retail experience.
How to prepare for a job interview at Fashion Personnel
✨Showcase Your Leadership Skills
As a flagship manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past. Highlight any specific achievements that demonstrate your ability to drive performance.
✨Understand Customer Experience
This role places a strong emphasis on customer service. Research the company's approach to customer experience and be ready to share your thoughts on how you can enhance it further. Discuss any previous experiences where you successfully improved customer satisfaction.
✨Data-Driven Decision Making
The job requires using sales data to inform decisions. Familiarise yourself with key retail metrics and be prepared to discuss how you've used data in previous roles to optimise store performance or product range. This will show your analytical skills and commercial acumen.
✨Build Relationships with Stakeholders
You'll need to collaborate with various stakeholders, both internally and externally. Think about how you've successfully managed relationships in the past and be ready to share examples. Emphasising your communication skills will be crucial here.
