At a Glance
- Tasks: Coordinate global wholesale operations and manage key account sales orders with precision.
- Company: Dynamic women's ready-to-wear brand based in London.
- Benefits: Negotiable salary, 33 days leave, pension scheme, and clothing allowance.
- Other info: Exciting opportunity for career growth in a vibrant fashion environment.
- Why this job: Join a fast-paced team and make an impact in the fashion industry.
- Qualifications: 4+ years in wholesale operations with strong communication and analytical skills.
The predicted salary is between 33750 - 41250 £ per year.
As Senior Wholesale Operations Co-ordinator at this Women's Ready-to-Wear brand headquartered in London, you'll become the thread that holds a global wholesale operation together as part of a wider team. Every order that moves from confirmation to delivery, every conversation with an international agent, every EDI protocol met for some of the biggest names in retail across the UK, US and EMEA, runs through you. It is a role built on precision: working closely with Sales, Logistics, Finance and Production, you'll turn complexity into accuracy, and detail into trust.
You'll bring around three to five years of brand or agency based experience in wholesale operations, a naturally numerical and analytical mind, and the kind of attention to detail that inspires others.
What You Will Be Doing
- Process all key account sales orders into Zedonk, in line with the agreed seasonal schedule.
- Support Sales through the closing of seasonal order books, roll-ups, and the issuing of order confirmations.
- Act as the day-to-day point of contact for nominated sales agents on queries, amendments, cancellations and exclusive requests.
- Participate in the preparation of off-price trading orders and seasonal sales packs.
- Distribute weekly ATS (Available to Sell) stock reports to the relevant stakeholders.
- Prepare pick tickets, invoices and credit notes, and issue dispatch notifications and tracking details to wholesale clients.
- Work with Finance to coordinate credit card payment procurement through factors, and arrange pre-production deposit collections for US customers.
- Manage and update the client logistics and credit control database, maintaining accurate data for Finance.
- Prepare month-end reporting covering stock, invoicing, credits and swaps, and stock audits.
- Reconcile and prepare EDI related invoices for the accounts team.
- Prepare EDI allocations for the US market and administer outbound ASNs through Trading Partner Portals.
- Maintain Vendor Compliance for major US trading partners, including Neiman Marcus and Nordstrom.
- Prepare and administer seasonal EAN and UPC catalogues for non-EDI trade partners.
- Monitor and maintain EDI trade catalogues so data stays consistent across every platform.
- Proactively update customers on order fulfilment and distribution status.
- Communicate tracking details and monitor deliveries into client distribution centres.
- Manage courier pickups and handle the administrative side of gifting and event stock movements.
- Coordinate staff allowance orders and support the Wholesale Operations Director with ad hoc projects as they arise.
Systems You Will Know
- Zedonk (or similar)
- Joor
- WMSVC and EDI portals
- EDI trade catalogues
- Microsoft Office
Essential Skills
- Wholesale Operations Coordinator or Specialist with at least 4 years of international brand or agency based experience in fashion wholesale.
- Comfortable managing high-volume data entry without losing accuracy.
- Knowledge of US Major Vendor Compliance and EDI workflows.
- Able to work autonomously within a fast-paced team.
- Excellent communication skills.
- Confident managing relationships with sales agents and international clients.
- Experienced in cross-functional communication with colleagues and external stakeholders.
Compensation & Benefits
- Salary negotiable in line with experience.
- 33 days annual leave, including bank holidays.
- Pension scheme.
- Clothing allowance.
Additional Requirements
- Full permanent UK working rights.
- Currently living and working within a commutable distance of Central London.
How to Apply: This search is being conducted in confidence by Fashion Heaven Inc. To apply, please follow the link in the job posting and submit your CV and a short cover note through our web portal. All applications are reviewed here exclusively.
Senior Wholesale Operations Coordinator in London employer: Fashion Heaven
Join a contemporary luxury womenswear label that values precision and collaboration, offering a dynamic work environment in Central London. As a Wholesale Operations Executive, you'll benefit from a supportive culture that prioritises employee growth through training and development opportunities, alongside a competitive salary and generous benefits including hybrid working, 33 days of annual leave, and exclusive discounts. This role not only allows you to engage with a global network but also positions you at the heart of the business, ensuring your contributions directly impact commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Wholesale Operations Coordinator in London
✨Get to Know the Industry Events
Dive into wholesale distribution trade shows and local industry meet-ups. These events are gold mines for networking and can even lead to job leads. Plus, getting face time with companies like Fashion Heaven can make you stand out!
✨Connect with Industry Professionals
Join online forums and communities specific to wholesale distribution. Places like LinkedIn groups or industry-specific Slack channels can put you in touch with insiders who know about the latest job openings at companies like Fashion Heaven before they even get posted.
✨Tailor Your Approach to Distribution Roles
When you apply for full-time roles, make sure your interactions highlight your understanding of supply chain management and logistics. Companies like Fashion Heaven want to see that you get the bigger picture and can contribute to their efficiency!
✨Follow Up Like a Pro
After you've sent in your application, don't be shy! Follow up with a brief message to express your enthusiasm for the role. This not only shows initiative but keeps your name fresh in the minds of recruiters at Fashion Heaven.
We think you need these skills to ace Senior Wholesale Operations Coordinator in London
Some tips for your application 🫡
Show Your Distribution Know-How:For a role in wholesale distribution, it’s crucial to highlight any experience you have with supply chain management or logistics. Make sure to detail any relevant projects or roles on your CV that show you understand how products move from point A to point B efficiently.
Quantify Your Achievements:When crafting your CV, don’t just list tasks; instead, focus on achievements that can be quantified. For example, mention how you increased delivery efficiency by a percentage or managed a specific number of vendors. Numbers stand out and prove you can make a difference at Fashion Heaven.
Tailored Cover Letter Approach:In your cover letter, express why you're passionate about wholesale distribution and what excites you about the specific challenges at Fashion Heaven. Show us you’ve done some research on the company, and mention any values or initiatives they have that resonate with you.
Highlight Team Collaboration Skills:Since wholesale distribution often requires working closely with teams, emphasise your teamwork skills in your application. Include examples of how you’ve successfully collaborated with colleagues, suppliers, or stakeholders to improve operations or resolve issues.
How to prepare for a job interview at Fashion Heaven
✨Showcase Your Analytical Skills
In the wholesale distribution sector, being able to analyse market trends and inventory data is key. Be ready to discuss how you've tackled inventory management issues or implemented solutions that improved efficiency; this will show Fashion Heaven that you can handle the analytical side of the role.
✨Know Your Logistics Inside Out
Since logistics play a massive part in wholesale distribution, it's vital to familiarise yourself with the tools and software used in the industry, like ERP systems or supply chain management platforms. Mention any experience you have with these tools during the interview to impress Fashion Heaven.
✨Prepare for Scenario-Based Questions
Expect questions that revolve around real-life situations in wholesale distribution, such as how you'd handle supply chain disruptions or manage relationships with suppliers. Practice articulating your thought process and decision-making strategies on these topics to demonstrate your problem-solving skills.
✨Highlight Your Long-Term Potential
As you're applying for a full-time role, Fashion Heaven will want to see your commitment to growing within the organisation. Be ready to discuss your career aspirations and how this role aligns with your goals, emphasising that you are in it for the long haul!
