Administrator & Credit Control Support
Love Brands is an independent European distributor of men’s and women’s fashion, accessories and lifestyle products, including brands such as GUESS, Karl Lagerfeld, JOOP!, and NU Denmark, based in Wapping, London.
The Role
This hybrid role is part of the administration team and is split between 3 days supporting the Purchase and Logistics Manager and 2 days supporting the Credit Control Manager. You will liaise with key accounts to ensure a smooth order and delivery process, accurately check order acknowledgements against purchase orders, provide exceptional customer service and administrative support, chase late‑paying clients, liaise with the returns department to raise credits timely, monitor and reconcile payment plans, and help with a variety of other administrative tasks.
Main Responsibilities
- Assisting the Purchase and Logistic manager with daily duties.
- Checking and entering Purchase Orders from Key Accounts and providing order data files to these accounts as needed.
- Placing orders with suppliers through web portals.
- Allocating and writing orders on internal system.
- Liaising with Key Accounts for booking/delivery slots.
- Preparing paperwork for shipments to clients.
- Investigating delivery issues/discrepancies and approving or rejecting debit notes.
- Conducting debt chase activity, recording all correspondence to the accounts and reporting to management on a daily basis.
- Controlling all queries raised against accounts under your control in a timely manner.
- Establishing and maintaining a good and professional communication channel and working relationship with the customer and your colleagues.
- Allocating customer payments via BACS, Card and Cheques to the ledger as and when required.
Requirements
- Excellent command of written and spoken English.
- Strong negotiation and organisational skills.
- Advanced Excel knowledge is essential.
- Experience working within an office environment.
- Adaptable and calm under pressure.
- Problem solving.
- Quick Thinking.
- Attention to detail.
Interested? Keep an eye on our careers page for job opportunities. If you think you have what it takes and would like to be considered for one of our advertised positions, please apply with your CV.
Please note: Due to the high volume of applications, only successful candidates will be contacted for an interview.
Administrator & Credit Control Support employer: Fashion Central UK Limited
Love Brands is an exceptional employer located in the vibrant area of Wapping, London, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide opportunities for professional development and a supportive culture that values teamwork and communication. Join us to be part of a passionate team dedicated to delivering outstanding service while working with renowned fashion brands.
Contact Details:
Fashion Central UK Limited Recruitment Team
