At a Glance
- Tasks: Lead strategic partnerships and drive growth for a luxury brand in the home improvement sector.
- Company: Join Farrow & Ball, a premium British lifestyle brand known for its quality paint and wallpaper.
- Benefits: Enjoy 25 days annual leave, enhanced pay, discounts, and a supportive work environment.
- Other info: Embrace a culture of diversity, equity, and inclusion while thriving in a dynamic role.
- Why this job: Make an impact by managing key accounts and collaborating with diverse teams.
- Qualifications: Experience in national account management and strong negotiation skills required.
The predicted salary is between 50000 - 65000 € per year.
An exciting opportunity has arisen in our UK Commercial team for a National Account Manager. We are looking for an experienced senior key account manager to lead Farrow and Ball’s strategic partnership with Brewers. You will own the account vision and commercial strategy, driving sustainable profitable growth while ensuring best in class execution. This full‑time, home‑based role requires regular travel to our account locations and Head Office. Farrow & Ball is a luxury British lifestyle brand that provides premium paint and wallpaper.
What we expect from you as a National Account Manager:
- Act as the primary point of contact for Brewers, managing all aspects of the commercial relationship.
- Develop and implement a tailored joint business plan, aligning our growth objectives with Brewers’s strategy and focused on our key financial metrics.
- Negotiate annual terms, activation plans and new product listings.
- Achieve sales, revenue, and margin targets specific to Brewers.
- Identify and unlock category growth opportunities, including new ranges, seasonal promotions, and eCommerce expansion.
- Work closely with Brewers buying, merchandising, and supply chain teams to maximize availability and visibility.
- Establish relationships with Regional Brewers Sales teams.
Customer‑Centric Execution:
- Lead promotional planning and activation, ensuring strong in‑store and online execution.
- Partner with the marketing team to develop shopper marketing campaigns tailored to Brewers’ customer base.
- Monitor competitor activity and market trends within the DIY/home improvement category.
Cross‑Functional Collaboration:
- Partner with key internal stakeholders including Supply Chain, Finance, Marketing, and Category teams to deliver revenue plans and strategic alignment.
- Ensure accurate forecasting and high service levels to maintain supply reliability and in‑store availability.
Key Attributes:
- Proven experience in national/key account management in FMCG environment or consumer goods.
- Proven track record of managing a major UK retail account.
- Clear understanding of how to execute winning JBPs with key retailers.
- Strong commercial acumen with negotiation and P&L management expertise.
- Excellent relationship‑building, presentation and influencing skills.
- Analytical, data‑driven mindset with strong Excel and reporting skills.
- Ability to work cross‑functionally and thrive in a fast‑paced, customer‑focused environment.
- Strong IT skills, including forecasting tools, Cognos & Microsoft Office.
What you can expect from us:
- 25 days’ annual leave (increasing with length of service) plus bank holidays.
- Annual salary reviews, based on individual performance.
- Enhanced Maternity and Paternity pay.
- Generous staff discount on F&B products.
- Access to our retail discounts platform.
- Employee Assistance Programme with 24/7 support.
- Health Cash Plan.
- Company Sick Pay.
- Group Pension Scheme, matched by F&B.
- Life Assurance.
- Refer a Friend scheme.
- Cycle to Work scheme.
- Season Ticket Loans for travel.
Diversity, Equity and Inclusion:
At Farrow & Ball, diversity, equity and inclusion (DE&I) is an integral part of who we are and how we do business. We believe diversity is the key to creativity. So, we’re committed to creating an environment where differences are valued, people are treated fairly and everyone is free to truly be themselves.
National Account Manager employer: Farrow & Ball
Farrow & Ball is an exceptional employer, offering a dynamic and inclusive work culture that values diversity and creativity. As a National Account Manager, you will benefit from a competitive salary, generous annual leave, and a range of employee perks including enhanced family leave and a robust pension scheme. With a focus on professional growth and cross-functional collaboration, this remote role provides the opportunity to lead strategic partnerships while enjoying the flexibility of home-based work in the vibrant UK market.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into Farrow & Ball or Brewers. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their brand values and how they align with your experience. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your negotiation skills! As a National Account Manager, you’ll need to demonstrate your ability to negotiate effectively. Role-play scenarios with a friend or mentor to build your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the National Account Manager role. Highlight your experience in managing key accounts, especially in the FMCG sector, and show how your skills align with our needs at Farrow & Ball.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your commercial acumen and success in driving growth. Use numbers and examples to make your case compelling!
Be Authentic:We want to get to know the real you! Let your personality shine through in your application. Share your passion for the brand and how you can contribute to our mission of delivering premium products.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application goes straight to us, and we can review it promptly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Farrow & Ball
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate your commercial acumen. Brush up on key financial metrics related to account management, such as sales targets and margin contributions. Be ready to discuss how you've achieved these in past roles.
✨Tailor Your Approach
Farrow & Ball values tailored joint business plans. Before the interview, research Brewers and think about how you can align their strategy with Farrow & Ball’s objectives. Prepare specific examples of how you've successfully implemented similar strategies in previous positions.
✨Build Relationships
Relationship-building is crucial for this role. Think of ways to showcase your ability to establish strong connections with clients and internal teams. Share stories that highlight your collaboration with cross-functional teams and how it led to successful outcomes.
✨Stay Ahead of Trends
Understanding market trends is key in the DIY/home improvement category. Familiarise yourself with current trends and competitor activities. Be prepared to discuss how you would leverage this knowledge to unlock growth opportunities for both Farrow & Ball and Brewers.
