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- Tasks: Join our Ecommerce team to enhance and manage our digital platforms.
- Company: Farrow & Ball is a luxury British brand known for its premium paints and wallpapers.
- Benefits: Enjoy hybrid working, generous leave, discounts, and health support.
- Why this job: Be part of a creative team that values diversity and innovation in a dynamic environment.
- Qualifications: Previous ecommerce experience and strong technical skills are essential.
- Other info: We welcome diverse applicants and offer support throughout the application process.
The predicted salary is between 28800 - 43200 £ per year.
Farrow and Ball – Ecommerce Systems Analyst, Wimborne (37.5 hours per week)
We are currently looking for an enthusiastic individual to join our Ecommerce team as an Ecommerce Systems Analyst. We are offering this position on a full-time basis, working hybrid between our head office in Wimborne and home. This role will be required in office at least 2 days per week.
Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.
The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.
The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.
As a broad and varied role the Ecommerce Systems Analyst will work as one of a pair and be responsible for delivering developments, initiatives & projects for Farrow & Ball’s Ecommerce team. The role is key to managing and improving our ecommerce systems.
The ideal candidate will be someone interested in technical solutions and commercial challenges.
What we expect from you as an Ecommerce Systems Analyst
Key Responsibilities:
- Working closely with our Digital Programme Manager and with our third party technical partner and IT department, develop and maintain Farrow and Balls B2C and B2B websites for front-end and back-end change.
- Provide technical input into new projects and tickets to ensure they are well briefed, working with internal stakeholders such as IT and PMO to ensure efficiency and accuracy in system integration.
- Able to identify and work through any system constraints, as well as looking for ongoing ways to improve our workflows and automation.
- Become ‘subject matter expert’ able to contribute to future development such as architecture decisions and technology roadmaps. At times this may also include introducing formal training for new systems.
- Lead for website testing of new developments to ensure they work before roll-out. Follow best practice for testing and deployment with a view to improving the current systems.
- Document design changes, decisions and processes for continuity and clarity.
- Help identify opportunities to improve functionality and customer experience digitally
- Lead on category, product and pricing management.
- Joint lead for technical issues, responding to any concerns raised and seeking a solution in a timely manner.
- Joint oversight of the risk register coordinating necessary actions for constant improvement.
Key Attributes:
- Previous digital / ecommerce experience, with experience of website/digital development.
- Ideally experience of Adobe Commerce/Magento Cloud websites and/or IFS, certification would be a bonus.
- Excellent Microsoft Excel skills, and experience of working with Jira.
- Experience of managing several projects simultaneously and under tight timeframes.
- Open-minded, collaborative and flexible in approach. Personable and approachable.
- Delivery / results focus, with strong attention to detail. Thrives on owning job responsibilities.
What you can expect from us
- 25 days’ annual leave (increasing with length of service) plus bank holidays
- Annual salary reviews, based on individual performance
- Enhanced Maternity and Paternity pay
- Generous staff discount on F&B products
- Access to our retail discounts platform
- Employee Assistance Programme with 24/7 support
- Health Cash Plan
- Company Sick Pay
- Group Pension Scheme, matched by F&B
- Life Assurance
- Refer a Friend scheme
- Cycle to Work scheme
- Season Ticket Loans for travel
At Farrow & Ball, diversity, equity and inclusion (DE&I) is an integral part of who we are and how we do business. We believe diversity is the key to creativity. So, we’re committed to creating an environment where differences are valued, people are treated fairly and everyone is free to truly be themselves.
We welcome applications from everyone who wants to work with us, and particularly encourage people from diverse backgrounds to get in touch. We’re more than happy to offer reasonable adjustments or additional support during your application process, so simply let us know how we can help.
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Ecommerce Analyst employer: Farrow & Ball
Contact Detail:
Farrow & Ball Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Analyst
✨Tip Number 1
Familiarise yourself with Farrow & Ball's products and brand ethos. Understanding their unique selling points, such as their commitment to quality and craftsmanship, will help you align your skills and experiences with their values during discussions.
✨Tip Number 2
Brush up on your technical skills related to Adobe Commerce/Magento Cloud and Jira. Being able to demonstrate your proficiency in these tools during interviews will show that you're ready to hit the ground running in the Ecommerce Systems Analyst role.
✨Tip Number 3
Network with current or former employees of Farrow & Ball on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved ecommerce systems or workflows in previous roles. Highlighting your problem-solving skills and results-driven approach will resonate well with the hiring team.
We think you need these skills to ace Ecommerce Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce and digital development. Focus on any specific projects you've worked on that relate to website management or technical solutions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Farrow & Ball. Mention your understanding of their brand and how your skills align with their needs, particularly in improving ecommerce systems.
Showcase Technical Skills: Emphasise your proficiency with tools like Adobe Commerce/Magento Cloud and Jira. Provide examples of how you've used these tools in past roles to solve problems or improve processes.
Highlight Collaborative Experience: Since the role involves working closely with various teams, mention any previous experiences where you successfully collaborated with stakeholders or led projects. This will demonstrate your ability to work in a team-oriented environment.
How to prepare for a job interview at Farrow & Ball
✨Show Your Technical Skills
As an Ecommerce Systems Analyst, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with Adobe Commerce/Magento Cloud and any relevant certifications. Highlight specific projects where you've successfully implemented technical solutions.
✨Understand the Brand
Farrow & Ball is a luxury brand with a rich history. Familiarise yourself with their products and values before the interview. This will help you articulate how your skills align with their mission and how you can contribute to enhancing their ecommerce systems.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've identified system constraints or improved workflows in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Collaboration
The role involves working closely with various teams, including IT and project management. Highlight your collaborative experiences and how you've successfully worked with cross-functional teams to achieve common goals. This will show that you're a team player who can thrive in their environment.