Dispute Resolution PA in London

Working Hours: Full time, Monday – Friday (9.30am – 5.30pm)

Contract Term: Permanent

Reports to: Departmental Support Manager

Our team handles a full range of litigation matters, from contract claims to large scale, complex multi-jurisdictional disputes and judicial review. We regularly appear in the High Court and the Court of Protection as well as courts in the Channel Islands and overseas. We also have significant experience of alternative dispute resolution and, in particular, arbitration and mediation.

We act for a broad array of clients including individuals, businesses ranging from small family businesses to significant corporates, banks, trustees and trust companies as well as schools, higher education institutions and not-for-profit organisations. Our experience across this range of sectors ensures that our litigators understand the impact which a dispute can have on both an individual and at an organisational level.

Each dispute requires a tailored solution, and we are committed to working quickly with you to identify and understand the issues clients are facing in order to achieve the best possible result.

Key responsibilities

• Effective and proactive diary management, and awareness of Fee Earners' workloads to plan ahead, with minimal supervision
• Processes relevant applications, forms or searches, with minimal supervision
• Has a good knowledge of all systems/processes used within the Department
• Provides excellent service to clients, both internal and external, in a timely and professional manner, presenting a positive image of the Firm at all times
• Acts as a first point of contact for Fee Earners
• Provides assistance in the delivery of marketing communications, and records all business development meetings in the CRM system
• Recognises, respects and honours client confidentiality at all times
• Creates typed work of a high quality, formatting in accordance with house style, at high speed, with accuracy and following internal guidelines
• Makes effective use of the Document Management System
• Creates new documents from the Firm's templates, using contact data from the CRM system where appropriate
• Proof-reads all documents for spelling, grammar and sense, querying wording where appropriate
• Maintains a high level of proficiency in core IT applications including the Microsoft Office suite (Word, Excel, PowerPoint and Outlook)
• Adopts a pro-active approach and works with Fee Earners effectively, to maintain regular file management, to ensure all files are up to date, closed and archived, as appropriate
• Keeps accurate records of all files sent to off-site storage via Records
• Prepares bills, as required by Fee Earners
• Prepares AML documentation and obtains relevant documentation from clients in a timely manner, as required by Fee Earners
• Carries out conflict searches and correctly identifies the work type

Skills and experience

• Qualified to GCSE standard, grade C/ level 4 (or equivalent) at Mathematics and English essential
• Previous secretarial experience in a law firm essential and previous experience working in litigation would be helpful

This list of responsibilities is not exhaustive. It outlines the general scope and expectations of the role, but additional tasks may be assigned as necessary to meet the needs of the firm.

Even if you don't meet every single requirement, we still encourage you to apply - your unique experience and perspective could be just what we are looking for.

What we offer

• A culture where people come first
• Opportunities to develop and grow your career
• Flexible working options – we welcome applications across a variety of working patterns
• An agile working policy, with a minimum of 40% of your working pattern in the office
• A comprehensive benefits package

Our commitment to fostering an inclusive workplace

We are proud to be an equal opportunity employer and are committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from individuals of all backgrounds and experiences, and we recruit based on merit, potential, and the value each person brings to our team.

If you require any adjustments or support at any stage of the application or interview process, please contact our Recruitment Team.

A responsible business

At Farrer & Co, conducting business responsibly is fundamental to who we are. Our commitment to excellence, integrity, and partnership runs through every corner of the firm, guiding both our client work and our broader impact on society.

Recruitment process

Applications should be submitted via the Candid portal. We review submissions on a rolling basis up until the advertised closing date. All CVs are assessed by our recruitment team and the relevant hiring manager. Shortlisted candidates will be contacted and invited to interview.

All applications must be submitted via the Candid portal; CVs sent through other channels cannot be accepted.