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- Tasks: Manage and optimise end-user computing environments with cutting-edge technologies.
- Company: Join a progressive tech team at Farrer & Co, leading in cloud-based systems.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact on user experience while working with innovative technologies.
- Qualifications: Experience with Microsoft Intune, Windows OS, and application packaging.
The predicted salary is between 30000 - 50000 £ per year.
As a progressive technology team, Farrers IT have delivered a number of industry firsts. We lead on cloud based systems and mobility, delivering projects and managing systems which allow our staff to work regardless of their location. Technology is key to our business, so proactive and forward thinking IT staff are essential elements in our success.
The EUC Analyst will be responsible for delivering a secure, reliable, and high-quality end-user computing environment across the firm. This includes managing desktop technologies, endpoint management platforms, software deployment, collaboration tools, and user device lifecycle management. The role will work closely with the wider IT Department to support the firm’s cloud-first strategy, ensuring our EUC estate is efficient, modern, and aligned with best practice. The EUC Analyst will act as an escalation point for complex desktop issues and play a key role in improving end-user experience.
Responsibilities
- Manage and maintain all aspects of the end-user computing environment including Windows desktops/laptops, mobile devices, and peripheral hardware.
- Administer and optimise Microsoft Intune / Endpoint Manager, ensuring secure and efficient device management, compliance, and software deployment.
- Manage desktop application packaging, testing, rollout, and version control in line with the firm’s change management processes.
- Support the Office 365 suite, including Teams, OneDrive and SharePoint, ensuring applications meet business needs and operate smoothly for end-users.
- Work with the IT Security and Systems teams to ensure endpoint security tooling is effective, maintained, and monitored.
- Lead on Windows OS builds, OS upgrades, autopilot configuration, and general image management using modern cloud-based deployment methods.
- Maintain a high standard of documentation, including system configurations, procedures, troubleshooting guides, and known issues.
- Act as a third-line escalation point for EUC-related incidents, supporting the IT Service Desk.
- Assist with project delivery involving EUC technologies, collaborating with project managers, suppliers, and stakeholders.
- Proactively identify opportunities for improvement, recommending new technologies or enhancements to support user productivity.
Skills and Experience
- Microsoft Intune / Endpoint Manager administration.
- Build deployment using Microsoft Autopilot.
- Advanced knowledge of Windows 11 operating systems.
- Microsoft 365 administration including Teams, OneDrive, SharePoint, Exchange Online.
- Experience in application packaging (SCCM, Intune Win32 apps, Patch My PC or similar).
- Endpoint security management (Defender for Endpoint, AV/EDR tools, BitLocker and WDAC (App Control for Business)).
- PowerShell scripting for automation and administration.
- Mobile Device Management (MDM) for iOS/Android.
- Experience supporting a 600+ user enterprise environment.
- Familiarity with ITIL-aligned processes.
- Experience with identity management technologies such as AAD, Conditional Access, MFA.
Special aspects
Standard working hours are 09.30 to 17.30 Monday to Friday but it is essential that the applicant is committed, flexible and prepared to work beyond the normal working hours when necessary and in response to demand. On-site or remote evening and weekend working should be expected as part of the role to accommodate system maintenance and support where necessary.
Farrer & Co is an equal opportunity employer that welcomes applications from candidates from all backgrounds. We look to employ the best candidates regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation, national origin, or any other protected characteristic.
We are keen to ensure candidates have the best interview experience possible; if you require any adjustments during the interview or application process please let the recruitment team know.
Farrer & Co conducts a pre-employment screening which includes a Criminal History Background and Credit Check for successful candidates.
End User Computing (EUC) Analyst in London employer: Farrer & Co
Contact Detail:
Farrer & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User Computing (EUC) Analyst in London
✨Tip Number 1
Get to know the company inside out! Research Farrers IT and their cloud-first strategy. Understanding their projects and values will help you tailor your approach during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of Microsoft Intune, Windows OS, and endpoint security. Being able to demonstrate your expertise will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Farrers IT.
We think you need these skills to ace End User Computing (EUC) Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the EUC Analyst role. Highlight your experience with Microsoft Intune, Windows OS, and any relevant projects you've worked on. We want to see how your skills align with our cloud-first strategy!
Showcase Your Problem-Solving Skills: In your application, don’t just list your technical skills; share examples of how you've tackled complex desktop issues in the past. We love proactive thinkers who can improve end-user experiences!
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of your unique voice can make your application stand out. We’re looking for team players who fit into our progressive culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Farrer & Co
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Intune, Windows 11, and the Office 365 suite. Be ready to discuss how you've used these technologies in past roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex desktop issues you've resolved. Think about specific incidents where you acted as an escalation point and how your actions improved the end-user experience. This will demonstrate your ability to handle the responsibilities of the EUC Analyst role.
✨Highlight Your Collaborative Spirit
Since the role involves working closely with various teams, be ready to talk about your experience collaborating with project managers, suppliers, and stakeholders. Share instances where teamwork led to successful project delivery or improvements in user productivity.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your knowledge of endpoint management and security. Prepare to discuss how you would approach managing device compliance or deploying software updates in a cloud-first environment. This shows you're proactive and aligned with the firm's strategy.