At a Glance
- Tasks: Manage and optimise end-user computing environments with cutting-edge technologies.
- Company: Join a progressive tech team at Farrer & Co, leading in cloud-based systems.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact on user experience while working with innovative technologies.
- Qualifications: Experience with Microsoft Intune, Windows OS, and application packaging.
The predicted salary is between 30000 - 50000 £ per year.
As a progressive technology team, Farrers IT have delivered a number of industry firsts. We lead on cloud based systems and mobility, delivering projects and managing systems which allow our staff to work regardless of their location. Technology is key to our business, so proactive and forward thinking IT staff are essential elements in our success.
The EUC Analyst will be responsible for delivering a secure, reliable, and high-quality end-user computing environment across the firm. This includes managing desktop technologies, endpoint management platforms, software deployment, collaboration tools, and user device lifecycle management. The role will work closely with the wider IT Department to support the firm’s cloud-first strategy, ensuring our EUC estate is efficient, modern, and aligned with best practice. The EUC Analyst will act as an escalation point for complex desktop issues and play a key role in improving end-user experience.
Responsibilities
- Manage and maintain all aspects of the end-user computing environment including Windows desktops/laptops, mobile devices, and peripheral hardware.
- Administer and optimise Microsoft Intune / Endpoint Manager, ensuring secure and efficient device management, compliance, and software deployment.
- Manage desktop application packaging, testing, rollout, and version control in line with the firm’s change management processes.
- Support the Office 365 suite, including Teams, OneDrive and SharePoint, ensuring applications meet business needs and operate smoothly for end-users.
- Work with the IT Security and Systems teams to ensure endpoint security tooling is effective, maintained, and monitored.
- Lead on Windows OS builds, OS upgrades, autopilot configuration, and general image management using modern cloud-based deployment methods.
- Maintain a high standard of documentation, including system configurations, procedures, troubleshooting guides, and known issues.
- Act as a third-line escalation point for EUC-related incidents, supporting the IT Service Desk.
- Assist with project delivery involving EUC technologies, collaborating with project managers, suppliers, and stakeholders.
- Proactively identify opportunities for improvement, recommending new technologies or enhancements to support user productivity.
Skills and Experience
- Microsoft Intune / Endpoint Manager administration.
- Build deployment using Microsoft Autopilot.
- Advanced knowledge of Windows 11 operating systems.
- Microsoft 365 administration including Teams, OneDrive, SharePoint, Exchange Online.
- Experience in application packaging (SCCM, Intune Win32 apps, Patch My PC or similar).
- Endpoint security management (Defender for Endpoint, AV/EDR tools, BitLocker and WDAC (App Control for Business)).
- PowerShell scripting for automation and administration.
- Mobile Device Management (MDM) for iOS/Android.
- Experience supporting a 600+ user enterprise environment.
- Familiarity with ITIL-aligned processes.
- Experience with identity management technologies such as AAD, Conditional Access, MFA.
Special aspects
Standard working hours are 09.30 to 17.30 Monday to Friday but it is essential that the applicant is committed, flexible and prepared to work beyond the normal working hours when necessary and in response to demand. On-site or remote evening and weekend working should be expected as part of the role to accommodate system maintenance and support where necessary.
Farrer & Co is an equal opportunity employer that welcomes applications from candidates from all backgrounds. We look to employ the best candidates regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation, national origin, or any other protected characteristic.
We are keen to ensure candidates have the best interview experience possible; if you require any adjustments during the interview or application process please let the recruitment team know.
Farrer & Co conducts a pre-employment screening which includes a Criminal History Background and Credit Check for successful candidates.
End User Computing (EUC) Analyst in London employer: Farrer & Co
Farrer & Co is an exceptional employer that prioritises innovation and employee development within a collaborative work culture. As part of our progressive technology team, the End User Computing Analyst will enjoy a dynamic environment that embraces cloud-based solutions and offers opportunities for professional growth, all while contributing to a firm that values diversity and inclusion. With a commitment to flexible working arrangements and a focus on enhancing user experience, Farrer & Co stands out as a rewarding place to build a meaningful career in IT.
StudySmarter Expert Advice🤫
We think this is how you could land End User Computing (EUC) Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Farrer & Co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Farrer & Co might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Farrer & Co!
✨Direct Apply to Farrer & Co
Let's not forget to apply directly through the Farrer & Co website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace End User Computing (EUC) Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Farrer & Co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Farrer & Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Farrer & Co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
