At a Glance
- Tasks: Manage a diverse portfolio of clients and ensure top-notch service delivery.
- Company: A friendly, independent accountancy firm in South West Kent.
- Benefits: Long-term career growth, supportive environment, and high client interaction.
- Why this job: Build lasting relationships and make a real impact in a respected local practice.
- Qualifications: 5+ years in accountancy, strong communication skills, and client management experience.
- Other info: Opportunity for progression in a stable and quality-focused firm.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a small but thriving independent accountancy firm based in South West Kent that is looking to appoint an experienced Client Manager as part of its continued growth. This is an excellent opportunity for a practice professional seeking a long-term role within a stable, supportive firm that values client relationships and quality service over volume.
You will take ownership of a mixed portfolio of clients, acting as their primary point of contact and ensuring a high standard of service delivery. The role is hands-on and client-facing, with a strong emphasis on relationship management and communication.
Key responsibilities:- Managing a varied portfolio of owner-managed businesses and individuals
- Reviewing accounts, management accounts, VAT returns and compliance work
- Acting as the main contact for clients, responding to queries and providing proactive support
- Building and maintaining long-term client relationships
- Liaising with internal team members to ensure deadlines and standards are met
- Supporting the partners with client retention and development
- Minimum of 5 years’ experience within an accountancy practice
- Proven experience managing a mixed client portfolio
- Strong communication skills with confidence dealing directly with clients
- Comfortable building, developing and maintaining client relationships
- Well organised, reliable and able to manage multiple deadlines
- Qualified or qualified by experience (ACA / ACCA / AAT all considered)
- Small, friendly and well-established independent firm
- Genuine long-term opportunity with scope to grow and progress
- High level of client interaction and autonomy
- Supportive working environment with a strong focus on quality and relationships
This role would suit someone who enjoys being close to clients, values continuity, and is looking to build a long-term career within a respected local practice.
For further information on this or indeed any other Practice role then please do not hesitate to contact Robin in the first instance.
Accountancy Practice - Client Manager employer: Farrer Barnes Limited
Contact Detail:
Farrer Barnes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accountancy Practice - Client Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the accountancy world and let them know you're on the lookout for a Client Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client management and relationship building. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your personality! When meeting potential employers, let your passion for client relationships shine through. Remember, they’re looking for someone who fits into their friendly, supportive culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Accountancy Practice - Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Client Manager role. Highlight your experience with managing client portfolios and your strong communication skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client relationships and how you can contribute to our supportive environment. Be genuine and let your personality come through.
Showcase Your Experience: When detailing your work history, focus on your achievements in previous roles, especially those related to client management and service delivery. We want to see how you've built and maintained long-term client relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Farrer Barnes Limited
✨Know Your Clients
Before the interview, research the types of clients the firm works with. Understanding their needs and challenges will help you demonstrate your ability to manage a mixed portfolio effectively.
✨Showcase Your Communication Skills
Prepare examples that highlight your strong communication skills. Think about times when you successfully resolved client queries or built relationships, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple deadlines and ensure quality service delivery. Share specific strategies or tools you use to stay organised and meet client expectations.
✨Emphasise Long-Term Relationships
Since the firm values client relationships, be prepared to talk about your approach to building and maintaining long-term connections. Highlight any relevant experiences where you fostered client loyalty.