Quality Manager

We are seeking an experienced Quality Manager to join a major infrastructure project at Stansted Airport. The role will be responsible for leading and implementing the project quality management system, ensuring all construction and engineering works comply with contractual requirements, statutory regulations, and industry standards. The Quality Manager will work closely with the Project Director, engineering teams, supply chain partners, and client representatives to ensure robust quality assurance processes are implemented throughout the project lifecycle. Instill Quality culture to the project, promoting a "right first time" approach and a no-blame culture focused on learning and accountability. Build strong, trust-based relationships with clients, consultants, and suppliers and provide teams with honest, constructive feedback to drive continuous improvement.

Responsibilities

• Develop, implement and maintain the Project Quality Management Plan (PQMP).
• Ensure compliance with ISO 9001 Quality Management Systems.
• Manage the project Inspection and Test Plans (ITPs) and quality documentation.
• Lead quality audits, inspections and surveillance across site operations.
• Prepare and deliver the project quality induction.
• Produce the monthly Quality report including KPIs to Project Director and Organisational Departments including root cause analysis.

Compliance & Assurance

• Ensure all works comply with client specifications, NEC contract requirements, aviation standards and regulatory obligations.
• Ensure monitoring and Measurement, by coordinating the approval of supplier ITP and ITRs, materials acceptance and testing.
• Manage the Non-Conformance Report (NCR) process, including investigation, corrective actions and lessons learned.
• Monitor subcontractor quality performance and ensure compliance with project requirements.
• Assure that products built off-site are delivered to the required design and standard by carrying out and/or co-ordinating pre-delivery quality inspections and witness testing as identified in the project plan.
• Attend project rehearsals, fit for assemblies, and good to go meetings to ensure Assurance and Quality is diligently covered and risk adequately planned for and mitigated.

Documentation & Records

• Maintain quality records, including: Inspection reports, Material approvals, Test certificates, As-built documentation.
• Ensure quality documentation is correctly managed within the project document control system (e.g., CEMAR, Aconex, etc.).

Stakeholder Management

• Interface with the client, consultants and regulatory bodies regarding quality assurance matters.
• Support project teams in achieving right-first-time delivery.
• Promote a strong quality culture across the project team and supply chain.

Continuous Improvement and Training

• Analyse quality performance data and implement improvement initiatives.
• Lead lessons learned and quality improvement workshops.
• Provide training and guidance to project teams on quality procedures and standards.
• Ensure project teams are competent and able to deliver the PQMP requirements, include data analysis, process training and system familiarisation.

Qualifications

• Significant experience in large scale projects- within aviation, rail or major infrastructure environments.
• Experience of implementing ISO 9001 compliant quality systems and quality processes on large multidisciplinary projects.
• Degree or equivalent in Engineering, Construction Management or related discipline.
• Excellent understanding of quality assurance and control processes.
• Ability to work collaboratively across multi-disciplinary project teams.
• Strong attention to detail and problem-solving ability.

Desirable

• Lead Auditor qualification (ISO 9001).
• Experience working within NEC contract environment.
• Membership of a professional institution (e.g., CIOB, ICE, CQI).

Due to the project location all successful candidates will be required to complete a DBS check, gain airside passes & driving permit alongside additional pre-employment checks.

About Us: Here at Farrans we build, we transform, and we connect. Making a positive difference to the communities in which we operate is our passion and we place social responsibility at the heart of every scheme. The projects we deliver have an important role in the everyday lives of people in the UK & Ireland. We are committed to making a positive impact on the environment and strive for sustainability in all we do. Our culture is one of transparency, equality and encouragement, where questions are welcomed, learning never stops and access to support is provided. Farrans are an equal opportunities employer and are committed to creating a diverse and inclusive work environment for all. Should you require any reasonable adjustments throughout our recruitment process, please don't hesitate to let us know.

Benefits

When you come to Farrans, you can make a big impact. We love enthusiasm, new ideas and innovation. Your well-being is our priority. Our people are our greatest asset, which is why we offer a comprehensive benefits package designed to support you to achieve your full potential. Our career development opportunities provide you with a clear progression pathway, advanced education in your core subjects as well as management and leadership opportunities to excel quickly. We understand the importance of work life balance. We offer flexible working hours (where applicable) and generous leave policies to help you maintain a healthy work-life integration. We know that our most important asset is our people and that is why we have invested significantly to ensure the physical and mental wellbeing of all our employees.