Customer Service Advisor
Hybrid Working 2 days home based after 8 weeks office based training.
£25,535 plus overtime opportunity 1 in 3 Saturday Mornings paid at time and a half.
New Positions due to expansion and demand for customer service teams.
Bradford
Start Date 9th November 2026
My client is a little different to the usual Insurance businesses, rather than being part of a huge contact centre, here they have a more personable and welcoming team appeal.
They encourage a positive result for all of their customers and on average process over 87% of their claims for customers.
This Insurance company are part of an International Group and offer a 8-week training programme to onboard new people into the business and support all the way through the training, offering full engagement from trainers and senior advisors. 4 Weeks classroom training then 8 weeks live with a buddy to coach you through. The hours for the first 12 weeks are 09.00 – 17.00 fully office based. Hybrid can commence after this 12 week training period.
Monday to Friday – no early or late nights with the occasional Saturday eventually required once every 6 weeks for 4 hours – which is paid overtime.
Starting salary in will be £25,535 great working hours Monday to Friday with 3 alternate shift start times of 0830, 08.45 & 09.15
The role gives you an opportunity to train into a Level 2 and Level 3 agent which increases your salary level!
** Eventually they will need you to accommodate one in three Saturday mornings only – 09.00 – 12.30 paid at time and a half.
Working in a smaller team of customer service professionals with all levels of customer support exposure and having the support of 12 administrators.
The company are looking to welcome people into the business that are looking for an office-based customer support role.
I would welcome someone that has a wealth of customer service or telephone-based experience (salary can be discussed) that can offer support and leadership in the...
Customer Service Advisor in Bradford employer: Farr Associates Recruitment
As a leading manufacturing specialist based in Bradford, we pride ourselves on fostering a collaborative and dynamic work environment where every team member plays a vital role in our success. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values quality and professionalism. With competitive salaries and a focus on work-life balance, including early finishes on Fridays, we offer a rewarding career for those looking to make a meaningful impact in logistics and shipping.
Contact Details:
Farr Associates Recruitment Recruitment Team
