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- Tasks: Support account managers and clients with healthcare schemes, ensuring compliance and driving service improvements.
- Company: Dynamic private health insurance firm with a focus on innovation and client satisfaction.
- Benefits: Competitive salary, 25 days holiday, hybrid working, gym membership, and private healthcare.
- Why this job: Join a fast-paced team and make a real impact in the insurance industry.
- Qualifications: Strong Excel skills and experience in administrative support; a positive attitude is essential.
- Other info: Flexible hours and excellent career advancement opportunities in a collaborative environment.
The predicted salary is between 22000 - 24000 £ per year.
Private Health Insurance
Location: Bradford
Salary: £26,000 - £28,000
Working Arrangement: HYBRID - 2 DAYS HOME WORKING after training period
Hours: 37.5 HOURS MON - FRI (FLEXIBLE START/FINISH TIMES)
An excellent salary is offered with super benefits, including:
- 25 days holiday plus bank holidays
- Hybrid working
- Free on-site parking
- Gym membership
- Private healthcare
- Great pension
Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients.
You will be providing an efficient service and support to the account managers, to a portfolio of clients in respect of their healthcare schemes. The schemes will largely be experience rated schemes but may also include smaller age rated schemes.
As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients. In a collaborative way, you will challenge wider processes to enable and drive improvements to service whilst ensuring compliance.
You will build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend. This is a great opportunity for someone looking to advance in the Insurance industry. If you enjoy building and maintaining internal relationships, supporting teams with demanding administrative tasks and managing customer relationships, this is most certainly the role for you.
If you thrive and enjoy the pressure that comes with working in a data responsible role and have superb administrative support experience for this busy Client Services team, they really need your strong Microsoft Excel skills as you will be assisting the sales and management teams with SLA reporting for over 60 customers nationally at any one time.
A great positive and professional attitude is essential for this super team based in Baildon. A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats.
Working well under pressure is crucial, as this type of position requires it. If you thrive working in a busy environment and react well to finding solutions for internal teams, then I would really like to speak with you.
Managing client queries will be a key part of this role whilst assisting the account managers with all the relevant administrative support. Ensuring renewal communications are issued to clients and providing assistance to consultants and clients is also important.
Your Excel skills will be needed as you will be required to analyse data and prepare client reports and support with tender and new business activities.
Customer Compliance Coordinator in Shipley employer: Farr Associates Recruitment Ltd
Contact Detail:
Farr Associates Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Compliance Coordinator in Shipley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Compliance Coordinator in Shipley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Compliance Coordinator. Highlight your experience with client relationships, administrative support, and any relevant Excel skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing enthusiasm and a personal touch, so don’t hold back!
Showcase Your Excel Skills: Since strong Excel skills are essential for this position, make sure to mention any specific projects or tasks where you've used Excel effectively. We want to know how you can help us with data analysis and reporting!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Farr Associates Recruitment Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of private health insurance. Brush up on key terms and concepts, especially around experience-rated and age-rated schemes. This will show that you're genuinely interested in the role and can engage in meaningful conversations.
✨Excel Like a Pro
Since strong Excel skills are a must for this position, be prepared to discuss your experience with it. Maybe even practice some common functions or data analysis techniques beforehand. You might get asked about how you've used Excel in past roles, so have some examples ready!
✨Show Your People Skills
This role is all about building relationships, so think of examples where you've successfully managed client queries or collaborated with teams. Be ready to share how you handle pressure and maintain professionalism, especially when things get hectic.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to demonstrate your proactive approach!
