At a Glance
- Tasks: Manage daily sales orders and provide excellent customer service.
- Company: Leading UK manufacturing specialist with a focus on growth.
- Benefits: Competitive salary, 20 days holiday plus banks, and free parking.
- Other info: Full training provided, ideal for proactive and organised individuals.
- Why this job: Gain valuable experience and build a career in a supportive environment.
- Qualifications: Experience in sales order processing or customer support preferred.
The predicted salary is between 25000 - 26500 £ per year.
A leading UK Manufacturing specialist is looking for an experienced Customer Service/Sales Order Coordinator that can manage daily sales orders from a portfolio of key customer existing accounts. I am looking for someone that is interested in learning a product process and wants to build a career with a great company – full training is offered and I would expect the training timeframe to be around 10-12 months before you are fully up to date with the processes, products and systems that they use, so I need someone that is keen and eager to learn.
This is driven by excellent customer service, and you will need to be proactive in your approach – speaking daily with these customers and building a rapport with them. The products again are absolutely trainable – so I am looking for candidates from a sales order processing, customer support or retail background that is familiar with retail or product processes.
The Customer Service/Sales Order Coordinator will be involved in all aspects of sales support administration, fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales support skills in a busy services environment.
- Along with processing customer sales orders, provide quotations, processing customer invoices, organising deliveries, liaise with production for lead times for customers, update customers record accurately and generally account manage all existing customer enquiries.
The package offered comes with a full training programme.
BENEFITS:
- 20 DAYS HOLIDAY PLUS BANKS
- Monday to Friday 09.00 - 17.00 Office based
- Competitive salary with a great holiday allowance and free parking on site
- Central Bradford
If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you!
Customer Service/Sales Order Coordinator in Leeds employer: Farr Associates Recruitment Ltd
Contact Detail:
Farr Associates Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Sales Order Coordinator in Leeds
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves daily interactions with customers, being able to articulate your thoughts clearly and confidently is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service/Sales Order Coordinator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service or sales order processing. We want to see how your skills match the role, so don’t be shy about showcasing your relevant background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your eagerness to learn and grow within the company. Let us know why you’re excited about this opportunity and how you can contribute to our team.
Showcase Your Proactive Nature: In your application, give examples of how you've taken initiative in previous roles. We love candidates who are proactive and organised, so share any experiences that demonstrate these qualities!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Farr Associates Recruitment Ltd
✨Know the Company and Its Products
Before your interview, take some time to research the company and its products. Understanding what they manufacture and how their products fit into the market will show your genuine interest and eagerness to learn, which is exactly what they're looking for.
✨Demonstrate Your Customer Service Skills
Since this role heavily focuses on customer service, be prepared to share specific examples from your past experiences where you successfully managed customer inquiries or resolved issues. Highlighting your proactive approach will resonate well with the interviewers.
✨Prepare for Role-Specific Questions
Expect questions related to sales order processing and customer support. Brush up on relevant terminology and processes, and think about how your previous experience aligns with the responsibilities of the Customer Service/Sales Order Coordinator role.
✨Show Enthusiasm for Learning
The company offers a comprehensive training programme, so express your excitement about the opportunity to learn and grow within the role. Share any past experiences where you've quickly adapted to new processes or systems, as this will demonstrate your ability to thrive in a fast-paced environment.