Customer Account Manager ( Engineering) in Bradford
Customer Account Manager ( Engineering)

Customer Account Manager ( Engineering) in Bradford

Bradford Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Go Premium
Farr Associates Recruitment Ltd

At a Glance

  • Tasks: Support customers with tailored engineering solutions and manage project quotations.
  • Company: Exciting niche engineering company in Bradford with a modern workspace.
  • Benefits: Hybrid work option after training, competitive salary, and career development opportunities.
  • Why this job: Join a dynamic team and make a real impact in engineering projects.
  • Qualifications: Degree in Mechanical/Electrical Engineering preferred; strong computer skills required.
  • Other info: Collaborative environment with opportunities for growth and learning.

The predicted salary is between 30000 - 40000 £ per year.

This is a really exciting role for a Graduate, Account Manager or experienced sales engineer to join a superb niche engineering company at their new modern site in Bradford. This superb company is based in West Yorkshire servicing customers throughout the UK and overseas.

You will need to be confident, articulate and organised with a great commercial acumen. As an Internal Account Manager you will be responsible for providing the highest level of customer service at all times, working as an integral part of the internal sales team to maximise project sales opportunities.

  • To provide expert selection advice for bespoke client project design requirements.
  • To develop and provide a detailed technical schedule, including cost proposals utilising the company's selection software.
  • To work with Engineering in providing value engineered, compliant solutions.
  • Provide the highest level of technical support and advise to clients on a range of product solutions.
  • Define customer requirements and recommend engineered product design solutions.
  • Respond to inbound project enquiries and provide bespoke quotations.
  • Provide project quotation proposals including all relevant documentation to the customer utilising the companies SAP sales CRM system.
  • Liaise between the customer and internal departments for end-to-end project support.
  • Manage and follow up on project quotations in order to maximise conversion rates.
  • Work collaboratively with Key Account Managers to provide a value-added quotation for each customer project requirement.
  • Provide market intelligence and feedback on competitor product and pricing activity.

Degree in Mechanical/Electrical Engineering desired but not essential. Computer literate (SAP, ERP, Excel, Outlook, PowerPoint…)

Customer Account Manager ( Engineering) in Bradford employer: Farr Associates Recruitment Ltd

Join a dynamic and innovative engineering company in Bradford, where you will thrive in a supportive work culture that values collaboration and professional growth. With a hybrid working option post-training, employees enjoy a modern workspace and the opportunity to develop their skills while contributing to exciting projects that make a real impact. This role not only offers competitive benefits but also a chance to be part of a team that prioritises customer satisfaction and technical excellence.
Farr Associates Recruitment Ltd

Contact Detail:

Farr Associates Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager ( Engineering) in Bradford

✨Tip Number 1

Get to know the company inside out! Research their projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your pitch! Be ready to explain how your skills align with the role of Internal Account Manager. Highlight your customer service experience and any technical knowledge you have that relates to engineering.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Customer Account Manager ( Engineering) in Bradford

Customer Service
Commercial Acumen
Technical Support
Project Management
Bespoke Quotation Preparation
Engineering Design Solutions
SAP Sales CRM
Communication Skills
Collaboration
Market Intelligence
Problem-Solving Skills
Attention to Detail
Computer Literacy
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight any relevant experience in engineering or account management, and don’t forget to showcase your commercial acumen and customer service skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. Be sure to mention your ability to provide technical support and work collaboratively with teams.

Show Off Your Technical Skills: Since this role involves providing expert selection advice and using software like SAP, make sure to highlight your technical skills and any relevant software experience. This will show us that you’re ready to hit the ground running!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates we’re excited to meet!

How to prepare for a job interview at Farr Associates Recruitment Ltd

✨Know Your Engineering Stuff

Brush up on your technical knowledge related to mechanical and electrical engineering. Be ready to discuss how you can provide bespoke solutions and support clients with their project design requirements. Showing that you understand the products and can offer expert advice will definitely impress.

✨Show Off Your Customer Service Skills

As a Customer Account Manager, you'll need to demonstrate your ability to provide top-notch customer service. Prepare examples of how you've successfully managed client relationships in the past, especially in a sales or engineering context. Highlight your communication skills and how you can articulate complex information clearly.

✨Get Familiar with SAP and CRM Systems

Since you'll be using SAP and other CRM systems, it’s a good idea to familiarise yourself with these tools before the interview. If you have experience with similar software, be sure to mention it. If not, show your willingness to learn and adapt quickly to new technologies.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving abilities and commercial acumen. Think about potential challenges you might encounter in the role and how you would address them. This will showcase your critical thinking and ability to work collaboratively with internal teams.

Customer Account Manager ( Engineering) in Bradford
Farr Associates Recruitment Ltd
Location: Bradford
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>