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- Tasks: Provide top-notch customer service and technical support for bespoke engineering projects.
- Company: Exciting niche engineering company with a modern site in Bradford.
- Benefits: Competitive salary, hybrid work option after training, and growth opportunities.
- Why this job: Join a fast-paced team and make a real impact in engineering solutions.
- Qualifications: Degree in Mechanical/Electrical Engineering preferred; strong communication and organisation skills required.
- Other info: Dynamic environment with excellent career growth potential.
The predicted salary is between 30000 - 33000 £ per year.
This is a really exciting role for a Graduate, Account Manager or experienced sales engineer to join a superb niche engineering company at their new modern site in Bradford. This superb company is based in West Yorkshire servicing customers throughout the UK and overseas. You will need to be confident, articulate and organised with a great commercial acumen. This is a super opportunity to join an ever-expanding business and team in a great fast-paced environment.
As an Internal Account Manager you will be responsible for providing the highest level of customer service at all times, working as an integral part of the internal sales team to maximise project sales opportunities.
Purpose of the role- To provide expert selection advice for bespoke client project design requirements.
- To develop and provide a detailed technical schedule, including cost proposals utilising the company’s selection software.
- To work with Engineering in providing value engineered, compliant solutions.
- Provide the highest level of technical support and advise to clients on a range of product solutions.
- Define customer requirements and recommend engineered product design solutions.
- Respond to inbound project enquiries and provide bespoke quotations.
- Provide project quotation proposals including all relevant documentation to the customer utilising the company's SAP sales CRM system.
- Liaise between the customer and internal departments for end-to-end project support.
- Contact existing and potential clients to promote both existing and newly launched product solutions.
- Manage and follow up on project quotations in order to maximise conversion rates.
- Work collaboratively with Key Account Managers to provide a value-added quotation for each customer project requirement.
- Provide market intelligence and feedback on competitor product and pricing activity.
- Degree in Mechanical/Electrical Engineering desired but not essential.
- Highly motivated with a pro-active approach.
- Ability to learn new processes and retain knowledge.
- Customer focused with excellent communication and organisation skills.
- A strong team player.
- Ability to work efficiently under own initiative, prioritise own workload.
- Computer literate (SAP, ERP, Excel, Outlook, PowerPoint).
Internal Account Manager - Engineering employer: Farr Associates Recruitment limited
Contact Detail:
Farr Associates Recruitment limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager - Engineering
✨Tip Number 1
Network like a pro! Reach out to people in the engineering field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical knowledge. Make sure you can explain how your skills align with the role of Internal Account Manager, especially in terms of customer service and project management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Internal Account Manager role, and applying directly can give you an edge over the competition.
We think you need these skills to ace Internal Account Manager - Engineering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Account Manager role. Highlight any relevant experience in engineering or account management, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background fits with our needs. Be confident and articulate – we love that in candidates!
Showcase Your Technical Skills: Since this role involves providing technical support and advice, make sure to highlight any relevant technical skills or software knowledge you have, especially with tools like SAP or Excel. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Farr Associates Recruitment limited
✨Know Your Engineering Stuff
Brush up on your technical knowledge related to mechanical and electrical engineering. Be ready to discuss how you can apply this knowledge to provide bespoke solutions for clients. Showing that you understand the products and can offer expert advice will impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a client's needs. This role is all about maximising project sales opportunities, so demonstrating your customer-focused approach is key.
✨Get Familiar with SAP and CRM Systems
Since you'll be using SAP and other CRM systems, it’s a good idea to familiarise yourself with these tools before the interview. If you have experience with similar software, be sure to mention it. Highlighting your computer literacy will show that you're ready to hit the ground running.
✨Practice Your Communication Skills
As an Internal Account Manager, clear communication is crucial. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the role.