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- Tasks: Support a busy team with customer queries, order management, and administrative tasks.
- Company: Join a leading UK manufacturer known for its friendly, family-oriented culture.
- Benefits: Enjoy a fun office environment, full training, and flexible working hours.
- Why this job: Perfect for those who thrive in dynamic settings and want to make an impact.
- Qualifications: Confident phone skills and basic Excel knowledge are essential; previous admin experience is a plus.
- Other info: This role offers the chance to take ownership and grow within a supportive team.
The predicted salary is between 25000 - 29000 £ per year.
Customer Support Administrator Brighouse £29,000 – £33,000 Monday to Friday 08.00 – 17.00 or 07.00 – 16.00 My client, a UK leading manufacturer is looking to find someone that has an interest in working within and supporting a busy team, liaising with warehouse for stock allocations for customer orders, communication with internal departments, managing queries with existing customers, finance administrative processes, updating spreadsheets and managing deliveries for customers with couriers. We need someone who is confident with taking customer calls, assisting with all enquiries and finding a solution. I am looking for someone that enjoys a busy office-based administration role – that is open to be flexible with the role as no 2 days are the same – someone that is happy to work in a busy manufacturing environment. Ensuring you can deliver & maintain a high level of sales and finance administrative support to the internal teams. · Managing deliveries for customer orders with third party hauliers. · Placing orders onto the systems for the warehouse. · Liaising with customers for any enquiries. · Processing purchase orders, managing customer invoicing. · Managing all admin processes for the department. The client offers an open office environment, full product and system training, a fun and friendly supportive team, local family business, and a great role for you to take ownership for. I really need you to be able to demonstrate a strong ability to work under pressure, which will enable you to be a key support to the sales and warehouse teams. I am open to consider people from a busy office support or any sales administrative background if you are confident on the phone, you can manage your own workload, work to timescales for customers, provide updates and update complex internal systems accurately. Ideally you will have basic Excel experience. Looking forward to receiving your application. Thank you for taking the time to apply. Lisa Recruitment Specialist FARR Associates
Customer Support Administrator employer: Farr Associates Recruitment limited
Contact Detail:
Farr Associates Recruitment limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you communicate effectively with customers and demonstrate your interest in the role during any conversations.
✨Tip Number 2
Practice your phone communication skills. Since the role involves taking customer calls, being confident and clear on the phone is crucial. Consider role-playing with a friend to simulate customer interactions.
✨Tip Number 3
Brush up on your Excel skills. As the job requires managing spreadsheets, being comfortable with basic functions like sorting, filtering, and data entry will give you an edge over other candidates.
✨Tip Number 4
Showcase your ability to work under pressure. Think of examples from your past experiences where you successfully managed multiple tasks or tight deadlines, as this will highlight your suitability for the fast-paced environment.
We think you need these skills to ace Customer Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support and administration. Emphasise any previous roles where you managed queries, liaised with teams, or handled customer communications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your ability to work under pressure and provide examples of how you've successfully managed busy workloads in the past.
Highlight Key Skills: In your application, specifically mention skills that align with the job description, such as communication, problem-solving, and basic Excel proficiency. This will demonstrate that you understand the requirements of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Farr Associates Recruitment limited
✨Show Your Customer Service Skills
Be prepared to discuss your previous experience in customer support. Highlight specific examples where you successfully resolved customer queries or complaints, demonstrating your ability to remain calm and professional under pressure.
✨Familiarise Yourself with the Company
Research the company and its products before the interview. Understanding their operations and values will help you tailor your responses and show genuine interest in the role.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple tasks, be ready to explain how you prioritise your workload. Share examples of how you've effectively managed deadlines and maintained accuracy in your work.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to customer inquiries or administrative challenges, and think through how you would handle them effectively.
