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- Tasks: Manage sales orders and make daily calls to existing customers.
- Company: Join a leading UK manufacturing specialist with over 35 years of experience.
- Benefits: Enjoy a competitive salary, monthly bonuses, and a supportive office environment.
- Why this job: Build relationships with customers while developing your sales and customer service skills.
- Qualifications: Enthusiasm for customer interaction and some experience in sales or customer service.
- Other info: Work Monday to Friday in a modern, fast-paced office in Bradford.
The predicted salary is between 24000 - 25000 £ per year.
A leading UK Manufacturing specialist is looking for an account manager that can manage sales orders for key accounts, making customer calls daily to introduce them to new products and offers to add to their existing accounts. This role is based on delivering customer service with a large existing customer base, so although you will be making outbound calls, this will be to existing customers that you get to know, build relationships with, whilst maximising their monthly account spend.
20-30 Calls a day. As the Internal Sales Account Manager, you will be involved in all aspects of sales support administration, in a modern fast-paced manufacturing open office site. This role is ideal for a pro-active and well-organised individual who is looking to develop their existing customer service or sales skills in a busy services environment.
Customer Service & Sales Advisor experience and enthusiasm to call and speak with people are the key skills needed for this role. Established over 35 years, my client is renowned for international products, delivering and maintaining a high level of customer service & aftercare to their clients. You will be assigned some existing key customer accounts that you will develop through delivery of excellent customer service.
Customer Service & Sales Advisor employer: Farr Associates Recruitment limited
Contact Detail:
Farr Associates Recruitment limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Advisor
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you engage more effectively with customers and demonstrate your enthusiasm during conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves making 20-30 calls a day, being clear, friendly, and confident on the phone will set you apart from other candidates.
✨Tip Number 3
Showcase your relationship-building skills. Think of examples from your past experiences where you've successfully developed customer relationships, as this is crucial for maximising account spend.
✨Tip Number 4
Research the company’s values and culture. Being able to align your personal values with theirs can make a strong impression during any discussions or interviews.
We think you need these skills to ace Customer Service & Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you managed accounts or made outbound calls, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific skills that align with the job description, such as relationship building and proactive communication.
Highlight Key Achievements: In your application, include specific examples of how you've successfully managed customer accounts or improved customer satisfaction in past roles. Quantify your achievements where possible.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at Farr Associates Recruitment limited
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their products, services, and customer base. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Customer Service Skills
Since this role heavily focuses on customer service, be prepared to share specific examples from your past experiences. Highlight situations where you successfully resolved issues or built strong relationships with customers.
✨Practice Your Sales Pitch
As a Customer Service & Sales Advisor, you'll need to introduce new products to existing customers. Prepare a brief sales pitch for a product you believe would benefit them, showcasing your ability to upsell and cross-sell effectively.
✨Show Enthusiasm and Proactivity
This role requires a proactive approach, so during the interview, express your enthusiasm for making calls and engaging with customers. Share how you plan to take initiative in managing accounts and maximising customer spend.
