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- Tasks: Support account managers and clients with healthcare schemes, managing queries and administrative tasks.
- Company: Join a dynamic private health insurance company known for innovation and client-focused solutions.
- Benefits: Enjoy hybrid working, 25 days holiday, gym membership, private healthcare, and a great pension.
- Why this job: Perfect for those wanting to grow in the insurance industry while building strong relationships.
- Qualifications: Strong Microsoft Excel skills and a positive attitude are essential; administrative experience preferred.
- Other info: Flexible hours and a collaborative team environment make this role exciting and rewarding.
The predicted salary is between 21500 - 24500 £ per year.
Private Health Insurance
Baildon
£25,000 - £28,000
HYBRID - 2 DAYS HOME WORKING
37.5 HOURS MON - FRI (FLEXIBLE START/FINISH TIMES)
An excellent salary is offered with super benefits, including 25 days holiday plus bank holidays, hybrid working, free on-site parking, gym membership, private healthcare, and a great pension.
Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity, and a constant focus on delivering the best solutions for their clients.
You will be providing an efficient service and support to the account managers for a portfolio of clients in respect of their healthcare schemes. The schemes will largely be experience-rated schemes but may also include smaller age-rated schemes.
As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients. In a collaborative way, you will challenge wider processes to enable and drive improvements to service whilst ensuring compliance.
You will build strong internal, client, and provider relationships based on respect that develops and builds loyalty, retention, and increased client benefit spend. This is a great opportunity for someone looking to advance in the insurance industry. If you enjoy building and maintaining internal relationships, supporting teams with demanding administrative tasks, and managing customer relationships, this is most certainly the role for you.
If you thrive and enjoy the pressure that comes with working in a data-responsible role and have superb administrative support experience for this busy Client Services team, they really need your strong Microsoft Excel skills as you will be assisting the sales and management teams with SLA reporting for over 60 customers nationally at any one time.
You need a great positive and professional attitude for this super team based in Baildon. A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats.
Working well under pressure is essential for this type of position. If you thrive working in a busy environment and react well to finding solutions for internal teams, then I would really like to speak with you.
Managing client queries will be a key part of this role whilst assisting the account managers with all the relevant administrative support. Ensuring renewal communications are issued to clients and providing assistance to consultants and clients.
Your Excel skills will be needed as you will be required to analyse data and prepare client reports and support with tender and new business activities.
I look forward to hearing from you, thank you for applying.
Lisa Farr Associates Recruitment Specialist
Client Services Administrator employer: Farr Associates Recruitment limited
Contact Detail:
Farr Associates Recruitment limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator
✨Tip Number 1
Familiarise yourself with the private health insurance sector. Understanding the key players, trends, and challenges in this industry will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Excel skills. Since this role requires strong analytical capabilities, consider taking an online course or practicing advanced Excel functions to ensure you're confident in handling data and producing reports.
✨Tip Number 3
Network with professionals in the insurance industry. Attend relevant events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Prepare for scenario-based questions in your interview. Think about how you would handle client queries or improve processes, as these are crucial aspects of the role. Being ready with examples will showcase your problem-solving skills and proactive attitude.
We think you need these skills to ace Client Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services and administrative support. Emphasise your strong Microsoft Excel skills and any previous roles where you managed client relationships or worked under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully supported teams in the past and how you can contribute to improving client services.
Showcase Your Skills: Clearly outline your proficiency in Microsoft Excel and any other relevant software. Provide examples of how you've used these skills to analyse data or produce reports in previous roles.
Prepare for Interviews: If invited for an interview, be ready to discuss your experience with managing client queries and supporting account managers. Think of examples that demonstrate your ability to work well under pressure and your problem-solving skills.
How to prepare for a job interview at Farr Associates Recruitment limited
✨Showcase Your Excel Skills
Since strong Microsoft Excel skills are essential for this role, be prepared to discuss your experience with Excel in detail. Consider bringing examples of reports or analyses you've created in the past to demonstrate your proficiency.
✨Understand Client Needs
The role involves working closely with clients to understand their needs. Research common challenges in private health insurance and think about how you can address these in your interview. Be ready to share examples of how you've successfully managed client relationships in the past.
✨Demonstrate Your Problem-Solving Skills
This position requires someone who thrives under pressure and can find solutions quickly. Prepare to discuss specific instances where you've faced challenges in a busy environment and how you overcame them. Highlight your ability to remain calm and effective under stress.
✨Emphasise Team Collaboration
As the role involves supporting account managers and collaborating with internal teams, be sure to highlight your teamwork skills. Share examples of how you've worked effectively within a team to achieve common goals, and express your enthusiasm for contributing to a positive team dynamic.
