At a Glance
- Tasks: Manage customer onboarding and facilitate finance applications in a fast-paced environment.
- Company: Join Farol Ltd, the largest John Deere dealership in the UK with a family-owned culture.
- Benefits: Competitive salary, up to 25 days holiday, pension scheme, and employee discounts.
- Other info: Opportunity for career growth in a supportive and innovative environment.
- Why this job: Be part of a dynamic team making a real impact in the agricultural industry.
- Qualifications: Experience in customer service or sales administration with strong organisational skills.
The predicted salary is between 27800 - 27800 £ per year.
About The Company
Farol Ltd is an extremely successful and growing multisite agricultural and groundcare business and the largest John Deere dealership in the UK. Established as a family business in 1976, Farol today is made up of 280 Service, Parts, Sales, Transport and Business Support Team Members, whilst still remaining 100% family owned. Holding the renowned John Deere franchise along with many other brands, we are the market leaders in agriculture, groundcare and homeowner products. Our vision is to deliver a preeminent service by being at the forefront of technology, whilst developing a rich and rewarding environment for our employees.
About The Role
The Finance Onboarding Coordinator is responsible for managing the onboarding process for our customer base. The role focuses on facilitating customer onboarding applications (KYC) to finance houses, proactively promoting and securing revolving credit facilities, and providing administrative support to the wider Sales Administration team. The successful candidate will be highly organised, customer-focused and capable of managing multiple tasks in a fast-paced environment.
Key Responsibilities
- Coordinate and manage the end-to-end onboarding process for new and existing customers ensuring all activities comply with company policies and regulatory requirements.
- Liaise with customers to obtain all required documentation and information.
- Maintain accurate customer records within CRM and internal systems.
- Proactively identify opportunities to introduce and secure revolving credit facilities for customers.
- Assist with order processing and customer account management activities as required.
- Handle incoming customer enquiries and direct them appropriately.
- Ad hoc administrative duties to support the Sales Administration manager.
Skills & Experience
- Experience in a customer onboarding, sales administration, finance administration, or customer service role.
- Strong administrative and organisational skills.
- Excellent verbal and written communication abilities.
- Ability to manage multiple priorities and meet deadlines.
- Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
- High attention to detail and accuracy.
- Experience within a sales support environment.
Personal Attributes
- Customer-focused and professional.
- Proactive and self-motivated.
- Strong problem-solving skills.
- Team player with a collaborative approach.
- Confident in building relationships with customers and external partners.
- Adaptable and able to work in a fast-paced environment.
Key Performance Indicators (KPIs)
- Onboarding turnaround times.
- Revolving credit facility sign‑up rates.
- Customer satisfaction levels.
About The Benefits
We can offer a highly competitive annual salary of £28‑£30k dependent on experience, up to 25 days holiday (plus Bank Holidays), company pension, employee discount schemes, employee wellbeing and financial planning service, cycle to work scheme.
Finance Onboarding Coordinator employer: Farol Ltd
Farol Ltd is an excellent employer, offering a supportive work culture that values teamwork and dedication. With opportunities for employee growth and development, particularly in the agricultural sector, staff enjoy competitive benefits including up to 25 days holiday and exclusive discounts. Working at the Hinckley depot not only provides a chance to engage with cutting-edge machinery but also fosters a sense of community among passionate individuals committed to excellence in agriculture.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Onboarding Coordinator
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Farol Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Finance Onboarding Coordinator
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Farol Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Farol Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Farol Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Farol Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Farol Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Farol Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
