At a Glance
- Tasks: Ensure every guest leaves happy by providing excellent service and support.
- Company: Join Bill's, where happiness and teamwork are at the heart of everything we do.
- Benefits: Enjoy competitive pay, generous discounts, extra holidays, and access to your earnings quickly.
- Other info: Great progression opportunities with many leaders promoted from within.
- Why this job: Kickstart your hospitality career with real opportunities for growth and development.
- Qualifications: A passion for customer service and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
Everyone Leaves Happy, this is our mission, and it runs through everything we do. It means taking care of our guests, of course, but it also means taking care of you and the people you work with. When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way.
We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us:
- Guest focus: You are at the cutting edge of making sure everyone leaves happy.
- Happy to Chat: You want to know more about our guests, recognising regular customers and first timers alike.
- Ready to learn: We are standards driven, we want you to take pride in your work and be curious about how to improve.
Our Bill’s Benefits:
- All service charge is distributed and paid out to our staff – even when on holiday we pay out.
- Great discounts across our menu with 80% on Shift and 50% off Shift discounts for all employees.
- We will give you an extra day’s holiday for each year you work for us - plus your Birthday off – guaranteed! (and don’t forget we’re closed on Christmas day).
- Incentives whilst on shift – smashed your mystery guest report with a 100% score? Expect to be rewarded. There is a cash award waiting – and many more, it’s all to play for.
- Ability to access your earnings within 24 hours of working your shift.
- Take a percentage off your weekly shop with access to discounts at most of the major Supermarkets.
- If you need support our Employee Assistance provider is there for you, it’s 24 hours, so there when you need them.
Progression:
Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites. In fact, 8 of our General Managers started as Waiters - we don’t just talk about it – we make sure progression works for you. With over 2400 promotions in the last 3 years, Bill’s strongly believe in giving you the opportunities to succeed, in site and beyond. 28 of our current Head Office and Support teams started out in sites. We will support you with regular training sessions and supportive management teams; it is a great opportunity to start your first role in hospitality.
Waiting Staff employer: Farnham
At Bill's, we prioritise the happiness of both our guests and our staff, fostering a supportive and celebratory work culture. With competitive salaries, generous discounts, and a commitment to employee progression—evidenced by numerous promotions from within—our team members enjoy meaningful growth opportunities in a vibrant hospitality environment. Plus, with unique benefits like extra holidays for tenure and immediate access to earnings, working at Bill's is not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bill's social media and website to see how they engage with their guests and staff. This will help you understand their mission of making everyone leave happy, and you can tailor your answers to show you're a perfect fit.
✨Tip Number 2
Practice your people skills! As waiting staff, guest focus is key. Think of examples from your past experiences where you've gone above and beyond for customers. We want to hear about those moments that made someone’s day!
✨Tip Number 3
Be ready to learn! Show your curiosity about the role and ask questions during the interview. This not only demonstrates your eagerness to improve but also aligns with Bill's standards-driven approach. We love seeing candidates who are excited to grow!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bill's family. Don’t forget to highlight your passion for hospitality and teamwork in your application!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Guest Focus:When you're writing your application, make sure to highlight your guest focus. We want to see how you can contribute to our mission of making everyone leave happy. Share any experiences where you've gone the extra mile for customers!
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Whether it’s a fun anecdote or a unique skill, we want to know what makes you, you. Remember, we’re all about creating a happy environment!
Express Your Curiosity:We value a willingness to learn and improve. In your application, mention any instances where you've taken the initiative to learn something new or improve your skills. This shows us that you're ready to grow with us at Bill's!
Apply Through Our Website:Make sure to apply through our website for the best chance of success! It’s super easy, and you’ll get all the info you need about the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Farnham
✨Know the Bill's Way
Before your interview, make sure you understand what 'Everyone Leaves Happy' means to the company. Familiarise yourself with their mission and values, as this will help you demonstrate your alignment with their guest-focused approach during the interview.
✨Show Your Personality
As a potential Waiter or Waitress, being personable is key. Be ready to share examples of how you've engaged with customers in the past. Whether it’s recognising regulars or making first-timers feel welcome, showing your enthusiasm for chatting with guests will set you apart.
✨Demonstrate Your Curiosity
Bill's values a willingness to learn and improve. Prepare to discuss how you've taken pride in your work and sought out ways to enhance your skills. This could be through training, feedback, or simply asking questions to better understand your role.
✨Highlight Team Spirit
Since Bill's emphasises looking out for each other, come prepared with examples of how you've supported your colleagues in previous roles. Whether it’s helping out during busy shifts or celebrating team successes, showcasing your teamwork will resonate well with the interviewers.
