Wedding and Events Manager

Farnham Castle is one of the most important historic buildings in the south of England. The multi-award-winning venue hosts weddings, private events and meetings, and with its professional in-house team of event specialists and talented chefs, has a first-class reputation for delivering outstanding events and incredible dining experiences.

In addition to its beautiful rooms and grounds, the Castle has 33 bedrooms available for overnight guests, and one bedroom suite.

General Requirements

Good presentation and organisational skills

Excellent communication skills both written and oral

Time management and ability to multi task effectively

Strong working relationships with other team members and calm under pressure

Computer literate (Microsoft applications) with knowledge of database management systems preferred

The Role – Sales, Event Coordination, and Event Delivery

Demonstrate a clear knowledge and understanding of weddings and special events

Able to prioritise effectively to plan and fulfil appropriate sales activities

Confident at show-rounds and client meetings with the commercial ability to generate revenue and deliver client expectations

Ability to manage the event from welcome to depart, providing liaison point for client to all departments, driving activity and coordinating the event to event depart

Ability to build trust and rapport with clients, ability to recognise client concerns, and offer a flexible alternative where appropriate, and building the client contract based on key buying motives

Ability to maintain regular contact and communication with clients

Maintain updated CRM profiles, complete contracts, function sheets and feedback reports

Professional Attributes Required

Professional and appropriate personal presentation, face to face and telephone manner

Enthusiastic and outgoing

Personal drive and positive approach

Excellent communication skills, both verbal and written

Passion for hospitality – especially for managing weddings, events and functions

Ability to flex around business hours

Willingness to work extended hours and at weekends, as required

Experience Preferred

Face to face client experience is preferred

Previous experience in event and wedding coordination is preferred

Hospitality industry experience desirable but not essential

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