Operations Quality Manager in Leeds

Farnell, an Avnet company, is a global high‑service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Our team in Leeds is currently recruiting an Operations Quality Manager to join our distribution centre at Logic Industrial Park, Leeds 15. This is a permanent role within a global organisation where customer focus is at the heart of what we do, and a team that works hard and pulls together to achieve.

Our new team member will play a key part in developing, enhancing, and administering the quality standards across our facility. We are looking for a strong, results‑driven individual who can influence change, take ownership, and ensure we adhere to international quality standards, regulatory requirements, internal audit requirements, and defined policies and procedures.

• Proven experience in developing and maintaining Quality Management Systems and undertaking internal audits to ISO9001:2015 (AS/EN 9120:2018 desirable).
• Experience in Root Cause Analysis and Continual Improvement Techniques and Processes (Lean/Six Sigma desirable).
• Knowledge and understanding of Power BI are desirable.

• Maintaining relationships with internal departments, customers, suppliers, and external certification/regulatory representatives.
• Managing and supporting the operational implementation of programs to establish and maintain quality standards of warehousing services and developing programs to focus employees on quality improvement.
• Developing policies, procedures, and methods to check operational quality and improve it.
• Supporting and implementing the planning, facilitation and/or execution of internal, customer, supplier or external certification audits.
• Ensuring corrective actions to non‑conformance and audit results are appropriately robust and sustained by the operation to maintain KPIs and certifications.
• Overseeing the collection and data outputs obtained from internal quality audits and customer and supplier feedback.
• Supporting decisions which may impact work processes and outcomes; erroneous decisions or recommendations may result in serious delays and considerable expenditures of additional time, people and/or financial resources.
• Analysis of quality data, production of related metrics and KPIs, and identification of trends.

In addition to a competitive salary and a culture of continuous improvement, we offer a number of benefits:

• Life Cover and Income Protection
• Eye Care Vouchers
• Subsidised Canteen
• Long Service Awards
• Company Sick Pay
• Recommend a Friend
• Staff Discount
• Online Shopping Portal – Reward Hub
• Employee Assistance Program
• Give as You Earn Scheme
• Ongoing Training and Development – we are an Apprenticeship Levy Employer and open to discuss ongoing development.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Equal Opportunity Statement: Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.