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- Tasks: Lead a dedicated housekeeping team and ensure exceptional cleanliness in a luxury hotel.
- Company: Join the award-winning Dormy House Hotel Spa, a celebrated boutique hotel in the Cotswolds.
- Benefits: Enjoy 30 days holiday, enhanced pension, and a range of employee discounts.
- Why this job: Make a real impact on guest experiences in a fast-paced, luxury environment.
- Qualifications: Experience in high-end accommodation and strong leadership skills required.
- Other info: B-Corp certified company with a focus on respect, diversity, and employee wellbeing.
The predicted salary is between 29000 - 35000 £ per year.
We are looking for an experienced and confident Housekeeping Supervisor to join our award-winning team at Dormy House Hotel Spa, one of the Cotswolds' most celebrated boutique luxury hotels. With 39 beautifully designed bedrooms and suites, stunning public spaces, and cosy corners throughout the hotel, Dormy House is all about creating warm, memorable experiences for our guests.
As Housekeeping Supervisor, you will play a key role in maintaining the exceptional standards our guests expect, while supporting and motivating a dedicated housekeeping team. This is a hands-on, visible role within the hotel, ideal for someone who enjoys leading by example, takes pride in immaculate presentation, and thrives in a fast-paced luxury environment.
What you’ll be doing:
- Supervising the cleaning and presentation of guest bedrooms and suites
- Overseeing public areas including bars, restaurants, and lounges
- Supporting, guiding, and motivating the housekeeping team day-to-day
- Leading by example with hands-on cleaning and presentation standards
- Allocating daily tasks and managing workloads efficiently
- Ensuring health, safety, and hygiene standards are consistently met
- Working closely with other departments to deliver seamless guest experiences
What we’re looking for:
- Experience working in high-end or luxury accommodation
- A confident, supportive leadership style with the ability to command respect
- A hands-on all-rounder who enjoys being operational
- Strong organisation skills and attention to detail
- Excellent awareness of health and safety standards
- A positive, professional, and team-focused approach
- Full UK driving licence
The details:
- Approximately £29,432 per year
- Plus service charge (around £2,500 per year)
- Total package around £31,500 per year
- 40 hours per week, 8 hours per day over 5 days (including weekends)
- Variable shifts between 8am and 6pm
- Meals on duty and uniform provided
Why you’ll love working here:
- 30 days holiday (rising to 35 after 5 years)
- Enhanced pension scheme
- Company sick pay and critical illness cover
- Birthday lunch on us
- Mental health first aiders, EAP private counselling support
- High Street discounts cashback card
- Estate discounts on dining, stays, wine, spa products, and more
- £1,000 recognition award
- Up to £1,000 Refer a Friend bonus
- Premium pay for Christmas and New Year shifts
- Optional healthcare cash plan
- Free, in-person financial planning advice
- Fully funded apprenticeships
- Leadership coaching and development
- Paid volunteering opportunities
At Farncombe, we are proud to be a B-Corp certified company and members of the Hoteliers Charter, committed to a workplace built on respect, fairness, equality, diversity, and opportunity with wellbeing and development at the heart of what we do.
Due to our rural location, you will need your own transport (WR12 7LF). If this sounds like your ideal next move, we’d love to hear from you.
Housekeeping Supervisor employer: Farncombe Estate
Contact Detail:
Farncombe Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Get to know the hotel! Before your interview, take some time to research Dormy House Hotel Spa. Familiarise yourself with their values, services, and what makes them stand out in the luxury market. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or handled a challenging situation in housekeeping. We want to hear about how you motivate others and maintain high standards, so be ready to share those experiences.
✨Tip Number 3
Dress to impress! Since this is a luxury hotel, make sure you present yourself well for the interview. A smart outfit not only shows respect but also reflects the high standards you’ll be expected to uphold as a Housekeeping Supervisor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in high-end or luxury accommodation. We want to see how you've maintained exceptional standards in your previous roles, so don’t hold back!
Leadership Style Matters: We’re looking for a confident and supportive leader. Share examples of how you’ve motivated and guided your team in the past. A hands-on approach is key, so let us know how you lead by example!
Attention to Detail: Since this role is all about immaculate presentation, be sure to showcase your strong organisation skills and attention to detail. Mention any specific health and safety standards you’ve adhered to in your previous jobs.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Farncombe Estate
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s standards and values. Research Dormy House Hotel Spa and understand what makes it a luxury destination. This will help you align your answers with their expectations and show that you’re genuinely interested.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you’ll need to demonstrate your leadership style. Prepare examples of how you’ve motivated and guided teams in the past. Think about specific situations where you led by example or resolved conflicts, as this will highlight your ability to command respect.
✨Be Hands-On
Since this role is very operational, be ready to discuss your hands-on experience in housekeeping. Share stories about your cleaning standards and how you ensure immaculate presentation. This will show that you’re not just a supervisor but also someone who takes pride in the work.
✨Emphasise Health and Safety Knowledge
Make sure to highlight your awareness of health and safety standards. Be prepared to discuss how you’ve implemented these in previous roles. This is crucial in maintaining the exceptional standards expected at Dormy House, so showing your commitment to safety will set you apart.
