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- Tasks: Join our team to handle aircraft, manage baggage, and ensure top-notch service.
- Company: Farnborough Airport Limited offers bespoke handling services in a dynamic environment.
- Benefits: Enjoy 25 days holiday, competitive salary, and perks like discounts and wellness programmes.
- Why this job: Be part of a passionate team, gain hands-on experience, and contribute to a sustainable future.
- Qualifications: Must have a valid UK Driving License, strong communication skills, and a proactive attitude.
- Other info: Flexible shifts required, including weekends and public holidays; previous experience is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Farnborough Airport Limited is looking to recruit a proactive Ground Handler to join the wider Ground Handling team in offering a bespoke handling service to our customers.
Within this role you will work as part of a team to:
- Provide an efficient marshalling service to arriving aircraft.
- Perform aircraft pushback and towing including manoeuvring aircraft into and out of hangars.
- Undertake a variety of manual handling activities including lifting and manoeuvring heavy objects and equipment in accordance with the safe principles of manual handling.
- Carry out aircraft refuelling and aviation fuel quality control activities.
- Safely and efficiently service aircraft toilets and water supplies.
- Perform baggage handling, ensuring the safe loading and unloading of customer luggage which may include large and oversized items.
- Carry out aircraft de-icing (including working at heights) and de-icing quality control activities.
- Assist where needed in conditions of adverse weather and during emergency responses.
- Provide special assistance to passengers and live animals.
- Provide support and assistance to crew and our Customer Services team where reasonably required.
- Clearly and concisely communicate through radio and telecommunication systems, computer devices and electronic reporting systems.
- Carry out pre-use equipment inspections.
- Clean, inspect, refuel and assist in the maintenance of Ground Service Equipment (GSE).
- Stay up to date with and complete role related or company-wide theoretical and practical training.
- Consistently demonstrate and encourage others to adhere to the company values of Proud, Passionate, Ambition and Together.
- Contribute to the Company’s aspiration of becoming an Employer of Choice and Responsibility in the local area by actively participating in our volunteering opportunities where possible.
- Demonstrate engagement with and adherence to the Company’s policies, procedures, guidelines, wellbeing initiatives and reporting channels to ensure all work is carried out safely and to the highest standards, including but not limited to: Health & Safety, Occupational Health & Safety, Compliance and Environmental standards/legislation, Aerodrome license and CAA standards, Appropriate Workplace Behaviour, UK Modern Slavery and General Data Protection & Retention (GDPR) Policies.
- Support the team with adhoc activities/tasks as reasonably requested.
About you
- Evidence of Right to Work in the UK.
- Full 5-year employment/educational history required (with no unaccounted-for gaps).
- Able to obtain a clear Criminal Record Check (CRC) certificate to the required security clearance level for this role.
- Hold a full valid UK Driving License or equivalent.
- Flexible in approach and able to work across a variety of shift patterns (including public holidays and weekends).
- Be able to lift passengers' bags and oversize items in excess of 20kg.
- Must be able to meet the requirements to obtain an Airside Driving Permit.
- Diligent in following policies and procedures.
- Literacy and numeracy skills with the ability to interpret mathematical information and perform calculations.
- Strong verbal and written communication skills.
- Competent user of IT.
- Pro-active, can-do attitude, with the ability to work under own initiative and as part of a team.
Desirable
- Previous experience of working around aircraft, ideally in a ground handling/ramp agent capacity.
- Previous experience of radio procedures.
- Knowledge of airside safety.
- LGV license or experience driving oversized vehicles.
What we can offer you
- Competitive salary.
- 25 days holiday per annum (pro-rata), plus statutory public holidays.
- Workplace pension scheme with enhanced employer contributions.
- Enhanced Company Maternity and Paternity Pay.
- Life assurance.
- Access to medical plan including a range of private treatments (after probation period).
- Health & Wellbeing app with access to discounts.
- Company sick pay scheme.
- Electric vehicle scheme (after 9 months of employment).
- Sustainable travel scheme.
- Annual complimentary bike maintenance.
- Free onsite parking.
- Cycle to work scheme.
- Access to an Employee Assistance programme and helpline.
- Discount on accommodation at affiliated hotel.
- Discount on food/beverage at affiliated pub.
- You’ll also get all kinds of other great perks, like social events and special employee offers.
Ground Handler/ Ramp Agent employer: Farnborough Airport
Contact Detail:
Farnborough Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Handler/ Ramp Agent
✨Tip Number 1
Familiarise yourself with the specific duties of a Ground Handler/Ramp Agent. Understanding the nuances of tasks like aircraft pushback, baggage handling, and de-icing will help you speak confidently about your relevant skills during the interview.
✨Tip Number 2
Network with current or former employees in the aviation industry. They can provide insights into the company culture at Farnborough Airport Limited and may even offer tips on how to stand out as a candidate.
✨Tip Number 3
Prepare for situational questions that assess your ability to work under pressure, especially in adverse weather conditions. Think of examples from past experiences where you demonstrated teamwork and problem-solving skills.
✨Tip Number 4
Showcase your flexibility and willingness to work varied shifts, including weekends and public holidays. Highlighting your adaptability can make you a more attractive candidate for this role.
We think you need these skills to ace Ground Handler/ Ramp Agent
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Ground Handler/Ramp Agent position. Tailor your application to highlight relevant skills and experiences that match these requirements.
Highlight Relevant Experience: If you have previous experience in ground handling or a similar role, make sure to emphasise this in your CV and cover letter. Include specific examples of tasks you've performed that relate to the job, such as baggage handling or aircraft servicing.
Showcase Communication Skills: Since strong verbal and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively, especially in high-pressure situations.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific job. Use keywords from the job description and ensure your documents reflect your proactive attitude and ability to work as part of a team, as these are key traits for the role.
How to prepare for a job interview at Farnborough Airport
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Ground Handler/Ramp Agent. Familiarise yourself with tasks like aircraft pushback, baggage handling, and safety protocols. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Teamwork Skills
This position requires working closely with others, so be prepared to discuss your experience in team settings. Share examples of how you've collaborated effectively in previous roles, especially in high-pressure situations or during adverse weather conditions.
✨Highlight Your Communication Abilities
Strong verbal and written communication skills are essential for this job. Be ready to provide examples of how you've communicated clearly in past roles, particularly in situations involving radio procedures or electronic reporting systems.
✨Demonstrate Your Proactive Attitude
Employers value candidates who take initiative. Prepare to discuss instances where you've gone above and beyond in your previous jobs, whether it was assisting colleagues or taking on additional responsibilities to ensure safety and efficiency.
