At a Glance
- Tasks: Join our team to provide top-notch service to passengers and crew at Farnborough Airport.
- Company: Farnborough Airport Limited, a leader in bespoke ground handling services.
- Benefits: Competitive pay, training opportunities, and a chance to work in a dynamic environment.
- Other info: Engage in community volunteering and grow your career in the aviation industry.
- Why this job: Be part of an exciting aviation team and make a real difference every day.
- Qualifications: No prior experience needed, just a proactive attitude and willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
Farnborough Airport Limited is looking to recruit a proactive Ground Handler to join the wider Ground Handling team in offering a bespoke handling service to our customers.
Role Responsibilities:
- Work as part of a team to provide a first-class service to passengers and crew.
- Provide an efficient marshalling service to arriving aircraft.
- Perform aircraft pushback and towing including manoeuvring aircraft into and out of hangars.
- Undertake a variety of manual handling activities including lifting and manoeuvring heavy objects and equipment in accordance with the safe principles of manual handling.
- Carry out aircraft refuelling and aviation fuel quality control activities.
- Safely and efficiently service aircraft toilets and water supplies.
- Perform baggage handling, ensuring the safe loading and unloading of customer luggage which may include large and oversized items.
- Carry out aircraft de-icing (including working at heights) and de-icing quality control activities.
- Assist where needed in conditions of adverse weather and during emergency responses.
- Provide special assistance to passengers and live animals.
- Provide support and assistance to crew and our Customer Services team where reasonably required.
- Clearly and concisely communicate through radio and telecommunication systems, computer devices and electronic reporting systems.
- Carry out pre-use equipment inspections.
- Clean, inspect, refuel and assist in the maintenance of Ground Service Equipment (GSE).
- Stay up to date with and complete role related or company-wide theoretical and practical training.
- Consistently demonstrate and encourage others to adhere to the company values of Proud, Passionate, Ambition and Together.
- Contribute to the Company’s aspiration of becoming an Employer of Choice and Responsibility in the local area by actively participating in our volunteering opportunities where possible.
- Demonstrate engagement with and adherence to the Company’s policies, procedures, guidelines, wellbeing initiatives and reporting channels to ensure all work is carried out safely and to the highest standards.
Ground Handler/ Ramp Agent employer: Farnborough Airport
Farnborough Airport Limited is an exceptional employer, offering a dynamic work environment where teamwork and dedication to service excellence are at the forefront. Employees benefit from comprehensive training opportunities, a strong commitment to safety and wellbeing, and the chance to engage in community volunteering initiatives. Located in a prestigious airport setting, our Ground Handlers play a vital role in delivering bespoke services while enjoying a culture that values pride, passion, ambition, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Handler/ Ramp Agent
✨Tip Number 1
Get to know the company! Research Farnborough Airport Limited and understand their values like Proud, Passionate, Ambition, and Together. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to ground handling. Think about scenarios where you've demonstrated teamwork, problem-solving, and safety awareness. We want to see how you handle real-life situations!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Farnborough Airport Limited.
We think you need these skills to ace Ground Handler/ Ramp Agent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about being a Ground Handler and how you can contribute to our team at Farnborough Airport.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. If you've done any manual handling or customer service roles before, shout about it! We love seeing how your past experiences align with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without any fluff. This will help us quickly see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Farnborough Airport
✨Know Your Ground Handling Basics
Before the interview, brush up on your knowledge of ground handling operations. Familiarise yourself with aircraft marshalling, pushback procedures, and baggage handling protocols. This will show that you’re proactive and understand the role's responsibilities.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be ready to share examples of how you've successfully collaborated in previous jobs. Highlight your ability to communicate clearly and support your colleagues, especially in high-pressure situations.
✨Safety First!
Emphasise your commitment to safety during the interview. Be prepared to discuss your understanding of manual handling principles, equipment inspections, and emergency response protocols. Showing that you prioritise safety will resonate well with the interviewers.
✨Show Your Passion for Customer Service
As a Ground Handler, providing excellent service is key. Share specific instances where you went above and beyond for customers or passengers. This will demonstrate your alignment with the company values of being Proud and Passionate about your work.
