At a Glance
- Tasks: Deliver top-notch hospitality to passengers and ensure smooth communication about flights.
- Company: Leading airport service provider in Farnborough with a focus on elite passenger experiences.
- Benefits: Enjoy holiday leave, access to a medical plan, and a vibrant work environment.
- Why this job: Join a dynamic team and make every travel experience exceptional for passengers.
- Qualifications: Strong customer service skills and a valid UK driving licence required.
- Other info: Perfect opportunity for those passionate about travel and hospitality.
The predicted salary is between 24000 - 36000 £ per year.
A leading airport service provider in Farnborough is seeking a Concierge team member to deliver exceptional hospitality to passengers, crews, and tenants.
Responsibilities include:
- Greeting visitors
- Ensuring effective communication regarding flight statuses
- Supporting passenger processes
Candidates should have:
- Strong customer service skills
- The ability to obtain a clear CRC certificate
- A valid UK driving license
This role offers various benefits like holiday leave and access to a medical plan.
Airport Concierge: Elite Passenger Hospitality in Farnborough employer: Farnborough Airport
Contact Detail:
Farnborough Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Concierge: Elite Passenger Hospitality in Farnborough
✨Tip Number 1
First things first, make sure you know the ins and outs of the airport environment. Familiarise yourself with flight processes and passenger needs. This will help you stand out as someone who’s genuinely interested in providing top-notch service.
✨Tip Number 2
When you get the chance to chat with potential employers, don’t just talk about your skills—show them! Share specific examples of how you've delivered exceptional customer service in the past. We want to see that passion for hospitality shine through!
✨Tip Number 3
Networking is key! Connect with people in the industry, whether it’s through LinkedIn or local events. You never know who might have a lead on a job or can give you insider tips on the application process.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Airport Concierge: Elite Passenger Hospitality in Farnborough
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role of Airport Concierge. Mention how your skills align with delivering exceptional hospitality and supporting passenger processes.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Farnborough Airport
✨Know Your Stuff
Familiarise yourself with the company and its services. Understand what exceptional hospitality means in an airport context. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about situations where you resolved issues or made someone's day better. This is crucial for a role focused on elite passenger hospitality.
✨Practice Effective Communication
Since you'll be dealing with passengers and crews, practice clear and concise communication. You might even want to role-play common scenarios you could face in the job. This will help you demonstrate your ability to keep everyone informed and calm during busy times.
✨Get Your Documents Ready
Make sure you have your CRC certificate and driving licence sorted before the interview. Being organised shows that you’re serious about the position and ready to hit the ground running if you get the job.