At a Glance
- Tasks: Join our team to coordinate airport operations and ensure smooth aircraft movements.
- Company: Farnborough Airport is Europe's top business aviation hub, known for excellence and innovation.
- Benefits: Enjoy competitive salary, 25 days holiday, medical plan, and electric vehicle scheme.
- Why this job: Be part of a dynamic team in a fast-paced environment with a focus on customer service.
- Qualifications: Strong admin skills, attention to detail, and a passion for aviation are essential.
- Other info: Participate in volunteering opportunities and enjoy perks like discounts at affiliated hotels.
The predicted salary is between 28800 - 42000 £ per year.
About the role Farnborough Airport Limited is looking to recruit an Airport Operations Officer to work as part of the larger Operations function. Within this role you will work as part of a team to: Ensure prompt and accurate responses to all handling requests. Coordinate the daily movement schedule for the airport, to ensure optimum use of the operational day while remaining within regulative constraints. Ensure relevant regulations are followed and upheld at all times. Apply a strong attention to detail in sorting, collating, and transferring information into the FBO’s computer system. Review any requirements and requests from Operators / Crews and action accordingly. Communicate with incoming and outgoing aircraft and provide all services promptly as requested. Provide a safe, fast, and efficient handling of all aircraft movements through the airport. Execute clients’ requests including third-party bookings with great attention to detail and without delay (hotel, catering, transport etc.). Liaise with all Operators to deliver the highest standards of personalised service without delay to passengers. Communicate effectively with internal and external stakeholders on relevant flight requests. Act as the first point of contact for the Crew, representing the airports high standards at all times. Maintain a high level of professional services and attention to detail in all tasks. Consistently demonstrate and encourage others to adhere to the company values of Proud, Passionate, Ambition and Together in your day-to-day role. Contribute to the Company’s aspiration of becoming an Employer of Choice and Responsibility in the local area by actively participating in our volunteering opportunities where possible. Demonstrate engagement with and adherence to the Company’s policies, procedures, guidelines, and reporting channels to ensure all work is carried out safely and to the highest standards, including but not limited to: Health
Airport Operations (Traffic/Planning) Officer employer: Farnborough Airport
Contact Detail:
Farnborough Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Operations (Traffic/Planning) Officer
✨Tip Number 1
Familiarise yourself with the specific regulations and standards that govern airport operations in the UK. Understanding CAA standards and aerodrome licensing will not only help you in interviews but also demonstrate your commitment to safety and compliance.
✨Tip Number 2
Network with professionals in the aviation industry, especially those who work at Farnborough Airport or similar facilities. Attend industry events or join relevant online forums to gain insights and potentially get referrals for the position.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've handled challenging situations in previous roles. This is crucial as the role requires a strong focus on delivering high-quality service to both passengers and crew.
✨Tip Number 4
Research Farnborough Airport Limited's values and culture. Be ready to discuss how your personal values align with theirs, particularly around teamwork and ambition, as this will help you stand out as a candidate who fits well within their organisation.
We think you need these skills to ace Airport Operations (Traffic/Planning) Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in airport operations, customer service, and administration. Use specific examples that demonstrate your attention to detail and ability to multitask in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for aviation and your understanding of Farnborough Airport Limited's commitment to customer service. Mention how your skills align with the company's values of Proud, Passionate, Ambition, and Together.
Highlight Relevant Skills: In your application, emphasise your strong organisational skills, proficiency in Microsoft Office, and any previous experience in aviation or customer service roles. Be sure to mention your ability to handle unexpected situations calmly.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Farnborough Airport
✨Show Your Passion for Aviation
Make sure to express your genuine interest in aviation during the interview. Share any relevant experiences or knowledge you have about the industry, as this will demonstrate your enthusiasm and commitment to the role.
✨Highlight Your Attention to Detail
Given the importance of accuracy in this role, be prepared to discuss specific examples where your attention to detail made a difference. This could include situations where you successfully managed complex schedules or ensured compliance with regulations.
✨Demonstrate Strong Communication Skills
As an Airport Operations Officer, effective communication is key. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully communicated with various stakeholders in previous roles.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and how you handle unexpected situations. Think of past experiences where you had to multitask or remain calm under pressure, and be ready to share those stories.