Airport Operations Coordinator

Farnborough Airport Limited (FAL) is Europe’s leading business aviation airport and the home of British aviation. FAL handles approximately a third of London’s business aviation traffic and is the largest in the UK. FAL owns and operates both the airport and the Fixed Base Operator (FBO) facilities, making its integrated operations unique to the market. FAL has an iconic, state of the art infrastructure which is tailored to business aviation and focussed on delivering a world class customer experience. FAL operates alongside the Aviator Hampshire Hotel, a luxury hotel located on the perimeter of the airport and one of the best hotels in the area. Both companies are jointly owned by Macquarie Asset Management (MAM). MAM is one of the largest infrastructure investors in the world and has an extensive track record in airport investment and ownership. From a leadership and business perspective, FAL and the Aviator Hampshire Hotel are managed together as a Group.

Farnborough Airport limited is an equal opportunities employer, promoting diversity and inclusion throughout the organisation. Farnborough Airport Limited is looking to recruit an Airport Operations Officer to work as part of the larger Operations function.

• Coordinate the daily movement schedule for the airport, to ensure optimum use of the operational day while remaining within regulative constraints.
• Apply a strong attention to detail in sorting, collating, and transferring information into the FBO’s computer system.
• Communicate with incoming and outgoing aircraft and provide all services promptly as requested.
• Provide a safe, fast, and efficient handling of all aircraft movements through the airport.
• Execute clients’ requests including third-party bookings with great attention to detail and without delay (hotel, catering, transport etc.).
• Act as the first point of contact for the Crew, representing the airports high standards at all times.
• Contribute to the Company’s aspiration of becoming an Employer of Choice and Responsibility in the local area by actively participating in our volunteering opportunities where possible.
• Demonstrate engagement with and adherence to the Company’s policies, procedures, guidelines, and reporting channels to ensure all work is carried out safely and to the highest standards, including but not limited to: Aerodrome license and CAA standards, Appropriate Workplace Behaviour, UK Modern Slavery and General Data Protection & Retention (GDPR) Policies.
• Must be able to obtain a clear Criminal Record Check (CRC) certificate to the required security clearance level for this role.
• Strong administration and organisational skills.
• Ability to work shifts, including weekends.
• An interest in aviation.
• Proficient in the use of Microsoft Office.
• Previous experience in a similar Aviation, Operational or Customer Service role.

Competitive salary, 25 days holiday per annum (pro-rata), plus statutory public holidays, workplace pension scheme with enhanced employer contributions, life assurance, access to medical plan including a range of private treatments (after probation period), company sick pay scheme, electric vehicle scheme (after 9 months of employment), sustainable travel scheme, annual complimentary bike maintenance, free onsite parking, cycle to work scheme, access to an Employee Assistance programme and helpline, discount on accommodation at affiliated hotel, discount on food/beverage at affiliated pub, and various other perks such as social events and special employee offers.