At a Glance
- Tasks: Join the Customer Solutions team to implement AI-powered software for hire and rental businesses.
- Company: Fast-growing AI software business with a focus on customer success.
- Benefits: Competitive salary, 30-35 days holiday, wellbeing support, and team socials.
- Other info: Great career progression opportunities in a dynamic tech environment.
- Why this job: Transform your hire software experience into impactful SaaS solutions and workflows.
- Qualifications: Experience with hire/rental management software and strong problem-solving skills.
The predicted salary is between 30000 - 45000 £ per year.
We’re supporting a fast-growing AI software business looking for someone to join its Customer Solutions team.
This is an excellent opportunity to take your hire or rental software experience into Saa S onboarding, implementation and workflow automation.
Our Promise
Thank you for taking an interest in the role advertised.
We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance.
If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role.
However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
- Software Implementation Specialist - Hire & Rental
- Are you experienced in using hire or rental management software such as
Syrinx, MCS Rental Software or insp Hire ?
Perhaps you’ve acted as a super-user, System Administrator or internal software champion, helping colleagues get more from the platform and improve operational processes.
We’re supporting a fast-growing AI software business looking for someone to join its Customer Solutions team.
This is an excellent opportunity to take your hire or rental software experience into
Saa S onboarding, implementation and workflow automation.
You’ll work closely with customers to understand their operations, map existing processes and configure
AI-powered workflows around their requirements.
- Leeds - Office Based ( remote working may be considered for the right candidate)
- £30,000 - £45,000 per annum, dependent on experience
- 30 days holiday
- (increasing to 35) +
- Bank Holidays + Work Anniversary Day Off
- Wellbeing support, Bright Exchange discounts, free onsite parking and regular team socials
- Excellent progression opportunities within a fast-growing technology business
Key responsibilities
- Support the onboarding and implementation of new customers, including platform setup, configuration, testing and deployment.
- Understand customer processes and requirements, translating them into effective digital and automated workflows, including building, testing and optimising AI-powered solutions.
- Deliver platform training, demonstrations and ongoing guidance.
- Troubleshoot platform, workflow and integration issues.
- Analyse performance and recommend improvements based on customer usage and feedback.
- Work closely with Customer Success, Product, Sales and Development teams.
- Capture customer feedback and support improvements to the product and customer experience.
- Visit customer sites nationally when required.
Key Skills & Experience
- Experience using, administering, supporting or implementing hire or rental management software, such as Syrinx, MCS Rental Software, insp Hire or similar.
You may have gained this experience within plant hire, equipment rental, tool hire, vehicle rental, construction or another asset-hire environment.
- Experience supporting software users, improving processes or implementing new systems.
- Strong analytical and problem-solving skills.
- Confident communicating with both technical and non-technical users.
- Ability to understand business requirements and translate them into practical solutions.
- Exposure to APIs, integrations or webhooks would be advantageous.
- Comfortable working with Excel, Google Sheets and operational data.
- Previous implementation, migration, onboarding or software training experience would be advantageous.
- A genuine interest in AI, automation and Saa S technology.
- Permanent Right to Work in the UK. Please note that our client cannot offer visa sponsorship.
- Full UK driving licence and access to a vehicle.
This is an opportunity to take your practical knowledge of hire and rental management software into a rapidly growing AI Saa S environment.
We’re open to candidates at different stages of their career, whether you’re an experienced super-user or System Administrator looking to move into Saa S, or already work within software implementation, onboarding, support or customer solutions.
You’ll join a well-funded technology business with opportunities to develop your career across Solutions Consulting, Implementation, Customer Success, Product or Technical Support.
For more information about the role, please contact Matt Pallister.
For more on Marmion, check out our 5* reviews on Trustpilot & Google.
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Software Implementation Specialist - Hire & Rental in Leeds employer: Far'n'Beyond Ltd.
As an IT Service Delivery Manager with our dynamic multi-vendor IT reseller and managed services provider, you will thrive in a supportive work culture that prioritises employee growth and development. With benefits like 26 days of annual leave, enhanced family leave, and access to health schemes, we ensure our team is well taken care of while fostering a collaborative environment that encourages innovation and excellence in service delivery. Join us in Nottingham or London, where your contributions will directly impact our enterprise clients and shape the future of IT services.
StudySmarter Expert Advice🤫
We think this is how you could land Software Implementation Specialist - Hire & Rental in Leeds
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Far'n'Beyond Ltd. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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✨Tap into Online Developer Communities
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We think you need these skills to ace Software Implementation Specialist - Hire & Rental in Leeds
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Far'n'Beyond Ltd..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Far'n'Beyond Ltd. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Far'n'Beyond Ltd.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Far'n'Beyond Ltd. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
