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- Tasks: Welcome customers and assist with queries in a vibrant community setting.
- Company: A dedicated community service organisation in Greater London.
- Benefits: Flexible part-time hours, great team environment, and valuable experience.
- Why this job: Make a difference in your community while gaining retail experience.
- Qualifications: Retail experience, strong customer service skills, and IT proficiency.
- Other info: 14-hour work week primarily on weekends, with potential for extra hours.
The predicted salary is between 12 - 15 £ per hour.
A community service organization in Greater London is seeking a Customer Services Support Assistant. This role involves receptionist and shop duties, such as welcoming groups and responding to queries.
The ideal candidate should have:
- Retail experience
- Strong customer service skills
- IT proficiency
- Organizational abilities
The position is part-time with a 14-hour work week, primarily on weekends, with the possibility of additional hours during the week. An enhanced DBS check is required.
Part-Time Customer Service & Retail Assistant (Weekend) employer: Farmgarden
Contact Detail:
Farmgarden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service & Retail Assistant (Weekend)
✨Tip Number 1
Make sure to research the community service organisation before your interview. Knowing their mission and values will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress appropriately for the interview. A smart-casual look is usually a safe bet for retail roles, but make sure you feel comfortable and confident in what you wear.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Part-Time Customer Service & Retail Assistant (Weekend)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this role. Mention your retail experience and how it relates to the duties of a Customer Services Support Assistant.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if you need to, and make sure to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to find all the details you need about the role right there!
How to prepare for a job interview at Farmgarden
✨Know the Organisation
Before your interview, take some time to research the community service organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experience that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a difficult issue. This will demonstrate your ability to handle queries and provide excellent support.
✨Demonstrate IT Proficiency
Since the role requires IT skills, be ready to discuss your experience with relevant software or systems. If you have used any specific tools in previous jobs, mention them. You might even want to practice answering questions about how you would handle common IT tasks in a customer service setting.
✨Be Organised and Punctual
As this position involves part-time work primarily on weekends, emphasise your organisational abilities and reliability. Share how you manage your time effectively, especially when balancing multiple commitments. Being punctual for the interview itself will also make a great first impression!