At a Glance
- Tasks: Learn to supervise a busy shop while providing excellent customer service.
- Company: Join Farmfoods, a family business known for great value and friendly service.
- Benefits: Enjoy 6 weeks holiday, 15% staff discount, and a benefits package.
- Other info: Flexible shifts and a supportive team environment await you.
- Why this job: Kickstart your career with paid training and opportunities for progression.
- Qualifications: A positive attitude and willingness to learn are essential.
Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!
Apprentice Supervisor
We are looking to recruit an Apprentice Supervisor for our shop in Worcester. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.
- Hours: 35 hours across 5 days per week.
- Pay: £13.61 per hour.
- Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!
What does the apprenticeship involve?
- Working in a busy shop and learning how to be a great supervisor.
- Regular pre‑arranged visits (every 10 to 12 weeks) from an assessor from our apprenticeship provider. In between visits, regular reviews will be conducted via webinar, telephone and video call.
- Regular completion of apprenticeship coursework.
- Completion of functional skills in English and Maths (only if required).
- Completion of an assessment at the end of your 12 months of training.
Pay, working hours and benefits:
You will earn £13.61 per hour from day one and are guaranteed 35 hours pay per week. This means that your weekly pay will be at least £476. In addition, you will also benefit from:
- A Customer Service Specialist level 3 apprenticeship standard qualification.
- Paid time to complete your apprenticeship coursework.
- Great training and support.
- Opportunities for career progression.
- A staff benefits package which includes a virtual GP, as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.
As one of our supervisor apprentices you will:
- Make all of our customers feel welcome with a friendly smile and simple hello.
- Help customers find the items they are looking for.
- Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.
- Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.
- Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy.
- Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers.
You will need:
- A friendly, positive, hardworking approach to work.
- To enjoy being busy as there is always something to do. As a junior member of management you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, to organising other team members and more!
- To be reliable as you will be an important part of a small team. Your colleagues and customers will depend upon you to do your best on each shift and not let the team down.
- A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rota’s are planned three weeks in advance and your commitments outside of work will always be taken into consideration when planning your shifts.
- Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.
- To complete a Basic DBS check (England/Wales) or Disclosure Scotland check (Scotland) if hired for the advertised position which will be sent to you via email and confirm if you have any previous or unspent convictions. Your employment is subject to a satisfactory check.
More than just a job:
There are many opportunities for a career at Farmfoods. We have some great training programmes and always look to promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.
A bit about us:
Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family‑oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.
Contract information:
Position: SAPR, Hours: 35, Days: 5
#J-18808-LjbffrApprentice Retail Supervisor in Worcester employer: Farmfoods
Farmfoods in Solihull is an excellent employer, offering a supportive work culture where employees can thrive in their roles as Warehouse Operatives. With competitive pay, generous benefits like 30 days of annual leave and staff discounts, along with comprehensive training, Farmfoods prioritises employee growth and well-being, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Retail Supervisor in Worcester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Farmfoods, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Farmfoods!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Farmfoods, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Farmfoods and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Farmfoods that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Farmfoods
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
