Retail Assistant - Part Time in Thornaby-on-Tees

Retail Assistant – Part Time

Hours: 16 hours across 4 days per week.

Pay: £10.95 – £12.81 per hour.

Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

Location: Shop in Thornaby, Stockton-on-Tees.

About the role

We are looking for a new retail assistant to join our team. This is a permanent part‑time position working a variety of shifts, with a minimum of 16 hours worked over 4 days from the start of each week, including weekends.

Pay & Benefits

• Ages 16‑20 = £10.95 per hour
• Ages 21+ = £12.81 per hour
• 6 weeks holiday each year
• Great training and development opportunities
• 15% staff discount at any of our 300+ shops on a wide range of food and household essentials
• A smart uniform
• Free life assurance
• A staff benefits package that includes a virtual GP and discounts on services and products such as cinema tickets, gym memberships, days out and travel

Responsibilities

• Make all customers feel welcome with a friendly smile and simple hello.
• Help customers find the items they are looking for.
• Provide fast and friendly service at the tills, offering help to pack and leaving a good impression with a friendly thank you and goodbye.
• Handle stock with care while working deliveries, quickly placing products into our freezers and onto our shelves to prepare for customer purchase.
• Work with the rest of your team to complete daily and weekly routines that keep our shop safe, clean and tidy.

Qualifications

• A friendly, positive, hard‑working approach to work.
• Enjoy being busy – the role involves juggling deliveries, till service, customer assistance on the shop floor, cleaning, stock rotation and more.
• Reliability – you will be an important part of a small team, and colleagues and customers will depend on you to perform at each shift and not let the team down.
• Flexibility with shifts – when teammates are on holiday we may need you to work slightly different hours to cover. Rota\’s are planned three weeks in advance and your commitments outside of work will always be taken into consideration.

Contract Information

Position: PTRA, Hours: 16, Days: 4.

About Farmfoods

Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value and quality products from clean, tidy shops with the friendliest team in retail. Our focus is delivering an old‑fashioned, genuine, and friendly customer experience. We back this up with sensational value across our everyday family‑oriented goods.

Many people start part‑time jobs at Farmfoods to earn additional income while studying or managing family commitments. If you stay on, there are exciting career opportunities – we promote to Shop and Area Manager positions from within, and many current managers began their careers in our shops.