At a Glance
- Tasks: Lead a team, manage shop operations, and ensure excellent customer service.
- Company: Join Farmfoods, a family business focused on quality and value.
- Benefits: Enjoy 6 weeks holiday, 15% staff discount, and a comprehensive benefits package.
- Other info: Great opportunities for internal promotion and long-term career growth.
- Why this job: Kickstart your management career with hands-on training and a Level 4 qualification.
- Qualifications: Looking for motivated individuals with a passion for retail and teamwork.
The predicted salary is between 31392 - 33948 £ per year.
Hours: 45 hours across 5 days per week.
Pay: £31,392 - £33,948 per annum.
Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more.
Are you an experienced team leader or supervisor in retail, hospitality or another customer focused industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you.
We are looking to recruit a trainee shop manager for our shop in Telford, Shropshire. We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week.
What does the training involve?
- Initial training period working alongside an experienced shop manager and developing your practical skills in retail management.
- A period of running your shop with high support from your Area Manager.
- Approximately 3-6 months into your training, you will take on full responsibility for your own shop (subject to performance review) while continuing to develop your management skills with the support of your area manager.
- Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro, our approved training provider.
- Support with upskilling your Maths and English (if required).
- Completion of an independent end point assessment at the end of your training.
This is an 18-month training programme and upon successful completion you will be made a permanent employee.
In return for your hard work and commitment, you will receive:
- A starting salary of £31,392.52, with a potential increase to £33,948.94 after 6 months, depending on progress and achievement of KPIs.
- A retail manager level 4 apprenticeship standard qualification.
- Paid time to complete your apprenticeship coursework.
- Great training and support.
- 30 days holiday each year.
- 15% staff discount to use in any of our shops.
- Free life assurance.
- Workplace pension.
- A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.
As one of our Trainee Shop Managers you will:
- Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop.
- Motivate and guide your team to be as successful and efficient as possible.
- Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops.
- Control key costs including payroll, shrinkage and waste.
- Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.
- Take responsibility for recruitment, training and development of your team.
About you
We are looking for committed, highly motivated, passionate people who have the drive and ambition to keep learning and developing in their career. This role offers an opportunity for training, development and a retail qualification. We are looking for someone who:
- Has a friendly, positive, hardworking approach to work.
- Is a ‘people person’ who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with.
- Is trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
- Is organised and can remain calm in busy, high-pressured situations.
- Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.
More than just a job
There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you.
A bit about us
Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.
Trainee Shop Manager in Telford employer: Farmfoods
Farmfoods is an excellent employer that values the growth and development of its team members, offering a comprehensive training programme for Trainee Shop Managers in Telford. With a supportive work culture, competitive salary, generous holiday allowance, and a range of employee benefits including a staff discount and life assurance, Farmfoods provides a rewarding environment for those looking to build a long-term career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Shop Manager in Telford
✨Get to Know Your Local Scene
For a retail trainee role, it's essential to be in tune with your local shops. Spend some time visiting local stores, chatting with staff, and getting a feel for their customer service approach. This might even give you the inside scoop on trainee openings before they’re posted online!
✨Connect with Retail Communities
Join local or online retail communities where trainees and professionals share experiences and insights. Platforms like Facebook, Instagram, or even Reddit can be great for discovering unadvertised trainee positions or getting tips from others who have been in your shoes!
✨Pop in and Introduce Yourself
Don’t shy away from walking into shops and asking about trainee opportunities directly. A friendly introduction could leave a lasting impression on the manager, plus it shows that you’re eager and proactive about joining the team!
✨Follow Farmfoods on Social Media
Stay updated with Farmfoods’s social media channels. They often post about trainee programmes and special events which can help you get noticed. Engaging with their content can also show your genuine interest in being part of their team!
We think you need these skills to ace Trainee Shop Manager in Telford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, your ability to connect with customers is key! Make sure to highlight any past experience where you provided excellent customer service, even if it was in a different setting. Use your CV to elaborate on any sales experience or teamwork that showcases your people skills.
Tailor Your Cover Letter with Passion:As a trainee, we want to see your enthusiasm for learning and growing in the retail space. In your cover letter, share why you’re excited about this opportunity at Farmfoods and how it aligns with your career goals. A personal touch will help your application stand out!
Highlight Your Flexibility and Availability:Retail often requires a flexible schedule. In your application, mention your availability and willingness to work varied shifts. It shows your commitment to the role and that you understand the demands of the industry.
Include Relevant Qualifications:While you're applying for a trainee position, any retail-specific qualifications or courses can give you an edge. If you've completed any relevant training or certifications, don’t forget to include them in your CV to impress Farmfoods!
How to prepare for a job interview at Farmfoods
✨Show Off Your Customer Skills
Make sure you can demonstrate your knack for customer service, as that’s really what retail is all about! Think of scenarios where you've gone above and beyond for someone—whether it's a part-time job, volunteering, or even helping out at events. We want our trainees at Farmfoods to feel comfortable engaging with customers, so be ready with some examples!
✨Know the Products Inside Out
Familiarise yourself with the products that Farmfoods offers. It might seem obvious, but being able to discuss their features and benefits can really help you stand out. We love seeing candidates who do their homework and can articulate what makes our merchandise unique—think about why someone would buy from us!
✨Highlight Your Team Spirit
As a trainee, you’ll be working closely with your colleagues, so it’s important to showcase your teamwork skills. Reflect on previous experiences where you've collaborated with others, whether in sports, school projects, or part-time jobs. We want to see how you fit into a team dynamic, especially in a bustling retail environment.
✨Be Ready to Learn and Adapt
In a trainee role, it's all about your willingness to grow and learn. Be prepared to discuss how you handle new challenges or changes. We’re looking for candidates who can embrace feedback and adapt quickly, so think of examples where you’ve taken on a new skill or adapted to a new environment successfully.
