At a Glance
- Tasks: Welcome customers, assist with their needs, and keep the shop tidy.
- Company: Join a family-run business known for great value and friendly service.
- Benefits: Earn £10.10-£12.31 per hour, enjoy 6 weeks holiday, and a 15% staff discount.
- Other info: Be part of a supportive team and make a real impact on customer experience.
- Why this job: Kickstart your career with training opportunities and potential for promotion.
- Qualifications: A positive attitude, reliability, and flexibility in shifts are essential.
The predicted salary is between 21000 - 25000 £ per year.
We are looking to recruit a new retail assistant for our shop in Northampton, Northamptonshire. We offer a permanent 39 hour full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will generally require you to be fully flexible in your availability for work throughout the week, including weekends.
Pay & benefits
- Hours: 39 hours across 5 days per week.
- Pay: £10.10 - £12.31 per hour.
- Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!
The amount that you will earn depends on your age:
- Ages 16-20 = £10.10 per hour
- Ages 21+ = £12.31 per hour
In addition to your pay you will also benefit from:
- 30 days holiday each year.
- Great training and development opportunities.
- 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
- A smart uniform.
- Free life assurance.
- Workplace pension.
- A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.
You will be:
- Making all of our customers feel welcome with a friendly smile and simple hello.
- Helping customers find the items that they are looking for.
- Giving a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.
- Handling stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.
- Working with the rest of your team to complete the daily and weekly routines that keep our shops safe, clean and tidy.
You will need:
- A friendly, positive, hard working approach to work.
- To enjoy being busy as there is always something to do.
- To be reliable as you will be an important part of a small team.
- A bit of flexibility when it comes to your shifts.
More than just a job
If you decide to stick around then there are many opportunities for a career at Farmfoods. We have some great training programmes and always look to promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.
A bit about us
Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our Retail Assistants are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.
Contract information
- Position: FTRA
- Hours: 39
- Days: 5
Retail Assistant - Full Time in Northampton employer: Farmfoods
Farmfoods is an excellent employer located in Northampton, offering a supportive work culture that values its employees and promotes from within. With competitive pay, generous benefits including 30 days holiday, a staff discount, and comprehensive training programmes, we provide our Retail Assistants with meaningful opportunities for growth and development in a friendly, family-oriented environment. Join us to be part of a team that prioritises customer satisfaction and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Full Time in Northampton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Farmfoods, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Farmfoods!
We think you need these skills to ace Retail Assistant - Full Time in Northampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Farmfoods, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Farmfoods and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Farmfoods that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Farmfoods
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
