Retail Assistant - Full Time in Rochdale

Retail Assistant - Full Time in Rochdale

Rochdale Full-Time 20800 - 24000 £ / year (est.) No working from home possible
Farmfoods Ltd

At a Glance

  • Tasks: Welcome customers, assist with their needs, and ensure a tidy shop environment.
  • Company: Join Farmfoods, a family business known for its friendly team and great value.
  • Benefits: Enjoy 30 days holiday, staff discounts, and perks like gym memberships and cinema tickets.
  • Other info: Great career growth opportunities with training programmes and internal promotions.
  • Why this job: Be part of a team that makes a real difference in customer experiences every day.
  • Qualifications: A positive attitude, reliability, and a willingness to learn are key.

The predicted salary is between 20800 - 24000 £ per year.

We are looking to recruit a new retail assistant for our new shop relocation in St Mary's Gate Retail Park in Rochdale (OL12 0TY).

Position: FTRA, Permanent full time, 39 hours per week (5 days, 7 hours per shift).

Work Hours & Pay:

  • 39 hours per week across 5 days (Monday to Friday).
  • Fully flexible availability required, including weekends.
  • Pay: £10.10 per hour for ages 16‑20, £12.31 per hour for ages 21+.

Benefits:

  • 30 days holiday each year.
  • 15% staff discount at 300+ shops.
  • Smart uniform, free life assurance, workplace pension.
  • Virtual GP service and discounted cinema tickets, gym memberships, days out and travel.
  • Staff benefits package and other perks.
  • Great training and development opportunities.

Responsibilities:

  • Make all customers feel welcome with a friendly smile and simple hello.
  • Help customers find the items they are looking for.
  • Provide fast and friendly service at the tills, offering help to pack and leaving a good impression with a friendly thank you and goodbye.
  • Handle stock with care while working deliveries, quickly placing products into freezers and onto shelves ready for customers to buy.
  • Work with the team to complete the daily and weekly routines that keep the shop safe, clean and tidy.

Qualifications & Expectations:

  • A friendly, positive, hard‑working approach to work.
  • Enjoy being busy; you will jump from deliveries to till service to cleaning and stock rotation.
  • Reliable; key part of a small team that customers and colleagues depend on.
  • A bit of flexibility with shifts. When team members are on holiday, you may need to cover slightly different hours.
  • Rotas are planned three weeks in advance and commitments outside of work are considered.

Career Opportunities:

If you decide to stick around, there are many opportunities for a career at Farmfoods. Training programmes are available and many people in management and central services positions started their careers as shop staff. Promotions to Shop and Area Manager positions come from within.

About Us:

Farmfoods are a family business with ambition. We pride ourselves on offering customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family‑oriented goods. We back up our sensational value with a focus on delivering an old‑fashioned, genuine and friendly customer experience. Our Retail Assistants are very important; they each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

Contract Information:

Position: FTRA, Hours: 39, Days: 5

Retail Assistant - Full Time in Rochdale employer: Farmfoods Ltd

Farmfoods is an excellent employer, offering a supportive work culture where every Retail Assistant plays a vital role in delivering exceptional customer service. With generous benefits including 30 days of holiday, a 15% staff discount, and comprehensive training programmes, employees have ample opportunities for growth and career advancement within the company. Located in the vibrant St Mary's Gate Retail Park in Rochdale, our team enjoys a friendly atmosphere that values hard work and dedication, making it a rewarding place to build a career.

Farmfoods Ltd

Contact Details:

Farmfoods Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Assistant - Full Time in Rochdale

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Farmfoods. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their friendly team.

Tip Number 2

Practice your customer service skills! Since you'll be interacting with customers all day, think about how you can make their experience memorable. Maybe role-play with a friend or family member to get comfortable with common scenarios.

Tip Number 3

Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the retail vibe. A neat appearance goes a long way in making a good first impression.

Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested in the position and appreciate the opportunity to chat about joining the Farmfoods family.

We think you need these skills to ace Retail Assistant - Full Time in Rochdale

Customer Service Skills
Teamwork
Flexibility
Reliability
Communication Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and positive attitude that matches our vibe at Farmfoods.

Tailor Your Application:Make sure to tailor your application to the Retail Assistant role. Highlight any relevant experience you have, especially in customer service or retail. We love seeing how your skills can contribute to our team!

Keep It Clear and Concise:While we want to know all about you, keep your application clear and to the point. Use simple language and avoid jargon. This helps us get a quick understanding of why you’d be a great fit for our team.

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Farmfoods family!

How to prepare for a job interview at Farmfoods Ltd

Know the Company

Before your interview, take some time to research Farmfoods. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Customer Service Skills

As a Retail Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved a customer issue. Highlighting your friendly and positive approach will resonate well with the interviewers.

Be Ready for Flexibility Questions

Since the role requires flexibility with shifts, be prepared to discuss your availability. Think about how you can accommodate different schedules and be ready to express your willingness to adapt when needed. This shows that you’re a reliable team player.

Dress the Part

Even though it’s a retail position, first impressions matter! Dress smartly for your interview to reflect the professional image of Farmfoods. A neat appearance will demonstrate your respect for the opportunity and your understanding of the retail environment.